Urgent Assistance Required – Account Deactivation Issue

Dear Amazon Support Team,

On September 25, 2024, I received a verification request but couldn't complete it correctly, leading to my account deactivation.

Now, every time I submit my documents, I receive an automated response "Our Evaluation Is Complete" within a minute.

I would sincerely appreciate your guidance on how to connect with the Amazon Performance Team to resolve this matter. Your assistance means a lot to me, and I truly value the support Amazon provides to its sellers.

Thank you for your time and help.

Best regards,

Haris Jaffar

Subject: Need Assistance with Account Deactivation - Urgent Help Required

Dear Amazon Seller Community,

I hope this message finds you well. I am reaching out to seek assistance regarding an issue I have encountered with my Amazon seller account.

On April 24, 2024, I received a notification from Amazon stating that my account was under review for verification purposes. I promptly provided all the required documentation, including government-issued identification, bank statements, and passport, in order to complete the verification process.

However, despite my compliance and submission of the necessary documents, my account was unexpectedly deactivated on May 8, 2024. The deactivation reason cited suspicions of "deceptive, fraudulent, or illegal activity," which has left me deeply concerned and puzzled.

I wish to highlight that I have always operated my Amazon seller account with integrity and have diligently followed all of Amazon's policies and guidelines. The sudden deactivation of my account has not only caused significant disruption to my business operations but has also left me with unanswered questions regarding the specific allegations made against my account.

I am writing to seek guidance and support from the community on how to proceed in this matter. Has anyone encountered a similar situation before? If so, what steps did you take to resolve it? Additionally, I would appreciate any advice or insights from fellow sellers or Amazon support representatives on how to address this issue effectively and seek reinstatement of my seller account.

I am fully committed to cooperating with Amazon and providing any additional information or evidence necessary to prove my innocence and rectify this situation. Any assistance or guidance from the community would be immensely appreciated.

Thank you for taking the time to read my message. I look forward to hearing from you and receiving your valuable input.

Warm regards,

Urgent Assistance Needed: Failed Video Call Appointments and Account Deactivation

Dear Amazon Seller Support,

I hope this email finds you well. I am writing to urgently seek assistance regarding the verification of my account and the activation process, which has been hampered by a series of failed video call appointments.

A few days ago, I was invited to a video call session in order to verify my documents and activate my account, which is currently deactivated. Unfortunately, the associate scheduled to conduct the call did not show up. Despite re-scheduling the appointment for yesterday and then again for today, I encountered the same issue with no associate turning up to the call on both occasions.

As a result, I am unable to proceed with the necessary steps to activate my account and address any outstanding issues, including a reimbursement fund that I am entitled to. Furthermore, my attempts to contact Amazon Seller Support through other channels have been unsuccessful, as my options are limited due to my account deactivation. Messages I attempt to send are rejected instantly.

Please let me know the best course of action to take in order to resolve this matter promptly. I understand the importance of compliance and cooperation with Amazon's policies and procedures, and I am committed to completing the necessary steps to rectify any issues with my account.

Thank you for your attention to this matter. I look forward to your prompt response and assistance in resolving this issue.

Best regards,

zippy