Hello and Good Day,
Our account was deactivated due to DAC7 compliance issues almost 1 month ago.
Upon deactivation, we have provided all the information regarding DAC7 in Compliance Portal.
We reached out to account health specialists, and we were told that our Identity Information was being verified too.
We received notification requesting to verify the residency of the owner of the company, and we provided these information too.
It took more than 10 business days, and we alerted our account manager too, but no news received from Amazon's side.
Why is it taking so long? Is there a way to speed up the process?
It is a worrying process and because of that, we are running out of patience.
Thank you.