@Seller_37l8i4vuvugjG

This is regarding to the request as tag back several weeks ago. We've try numerous time to contact Amazon customer service about the payment in account level reserve taken out as expense. We've not received our payout since January 2023. We are still continue with this issues since. We are very discourage on continuing to sell on amazon. There was over 70K in account level reserve that has not been payout and simply just taken away from us with no explanation or reason.

Case log

15881899681

15836337161

15751577511

13701547851

13648584491

All my funds are stuck in account level reserve for the past 10 months. My last disbursement was on 31 October 2023. I have called amazon seller support and opened multiple tickets and still have no answers. I would like for this to be resolved but not sure how to proceed anymore. It is quite frustrating. PLEASE Help !!

@Seller_F4AbbFj6ovBk3

@Connor_Amazon

This is regarding to the request as tag back several weeks ago. We've try numerous time to contact Amazon customer service about the payment in account level reserve taken out as expense. We've not received our payout since January 2023. We are still continue with this issues since. We are very discourage on continuing to sell on amazon. There was over 70K in account level reserve that has not been payout and simply just taken away from us with no explanation or reason.

Case log

15881899681

15836337161

15751577511

13701547851

13648584491

we were blocked from getting account acccess

new case log

16483309941