So long story short we were FBA in January 2017 and our account was in perfect standing (4.8 rating, no issues whatsoever). All of a sudden Amazon suspended our account (with over $1500 in it) for selling authentic NFL merchandise directly from an NFL-authorized supplier who authorized us to sell FBA (of course Amazon had already gotten their money from the customers our products were shipped to). We complied with every request and jumped through every hoop we were told to in order to get the account reinstated, but all of a sudden they just stopped responding to any of our correspondence.
I logged into our seller account today and the balance now says $0. Apparently they have just decided they are going to steal our $1500? Not to mention the interest it should have accrued over the past year. This is truly insane. I’m holding out hope this is just an oversight and they will make us whole. Any Amazon reps who can finally help us get this situation rectified once and for all?