Dear Moderators,

We started our Amazon business from 2015 until now, we love this business very much, we always provide good products and customer service to our customers, and we always strictly follow Amazon’s policy especially intellectual property policy. But our Amazon account was suddenly suspended due to alleged trademark infringement several days ago, however this was an incorrect system determination. The trademark that we're accused of infringing is actually our own registered brand. We registered this trademark in 2022 in US and have completed the brand registry in Amazon the same year, this brand can be checked in the USPTO website.Besides this, we haven't infringed on any other trademarks.

We have appealed to Amazon multiple times, but it seems that Amazon review team didn’t carefully examine our appeals and has simply rejected them.

We submitted the appeal again on the account health page, we kindly request you help to investigate our appeal and remove this policy violation.

If you need us to provide more information, please tell us which information is missing in detail , please don't just simply reject our appeal.

I just open a case, the case ID is 17217032341, could you please help to look into our case?

@Cooper_Amazon @Danny_Amazon @Manny_Amazon@Jameson_Amazon

@CR_Amazon@Micah_Amazon

We will really appreciate for your help!

Look forward to your reply!

Vincent