My account has been deactivated after video verification call and then they send me this email

Hello,

Thank you for taking the identity verification by video call.

We regret to inform you that we could not verify your identity and the documents that you provided during the video call.

Your account will be deactivated, and you will no longer be eligible to sell on Amazon.

what can i do now is there any one me for that.

My account has been deactivated after video call verification due to failed video call verification because of my network issue and other documents verification. Now can anyone help me to get verify on Amazon and I am ready to join video call verification to verify myself and my business because after deactivation Amazon is not responding to my appeals and documents that's why there is no need to waste time on submitting appeals. If there is anyway for verification than please tell me.

thanks

Hi Amazon tram ,

I created my Amazon account and was verified by an Amazon team member through a video verification call on 1the 13th of June, 2024. Then , I was waiting for my business documents as the account was created on an individual information basis. Then, I received an email on 17th Sep that my account had been deactivated in accordance with section 3, and I had to appear again in a video call with all my documents. I filled in the required information and booked for a video verification. The date provided by my Amazon team were 23 Sep, 26 Sep, and 2nd Oct 2024. I did not receive any email on the 23rd Sep then I called Amazon's team and requested to send the link for my verification. They honor me and send me an instant joining link to verify my identity. Meanwhile, I had to go for a business meeting in Belgium during my traveling, I just clicked for a video verification call, fearing not to expire the video link, due to travel stress and an unstable environment, I was not able to properly answer the questions asked by the video verification representative. After completion of the call, I received the email that "we believe or our controls identify that your account may have been used for deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated." I again sent an appeal to book a video verification call so that I can prove myself an original representative of the account's owner, and I am willing to submit any documents by a team that proves my identity.

I have already purchased the inventory for my account, so my investment will be lost d.e to this decision

I requested to Amazon's team that either please allow me to appear in video verification call again or Just reply me on my appeals sent to you so that I could be able to get solution for activation of my account

@amazonverification team

@Seller_C8a72Z8e9YfKN

@Seller_pAPBCLhysbW5T