Can a mod please look into this A-Z claim? Order ID: 112-4745241-8822601 Product Amount: USD 112.36

The package was delivered with a signature from the customer.

A-Z claim received for this order, Amazon refunded the customer right away and gave us one chance to appeal.

To address the claim, we promptly appealed and provided all necessary documentation, including the tracking details proving the package was delivered with a signature from the customer, but still Amazon kept their original decision refunding the order to customer.

Order 111-7733413-9953000 I received signature on delivery and Amazon REFUNDED THE BUYER. WHY DOES AMAZON KEEP DOING THIS!!!! WHY DONT THEY LOOK AT THE DETAILS !!! PLEASE HELP

THANK YOU

Buyer claimed he didn't received it. Shipped on time and delivered on time. We didn't purchase label from Amazon. Amazon refunded buyer, what can we do? We cannot loss claims every week when we shipped the item and Amazon is refunded buyers. Order 113-9837138-5655408