The worst thing about selling on Amazon is how incredibly unstable and unreliable it is. You can rent offices, hire a full team, manufacture hundreds of products, or even build a factory, but you are ABSOLUTELY UNPROTECTED from their ridiculous rules and decisions.

At any moment, your account can be deactivated — for something as minor as a comma! Yes, that’s the reality. In our case, for example, they claimed there was an address mismatch, even though we checked everything a hundred times and it all matched perfectly. But according to them, it didn’t, and they blocked our account.

The most frustrating part is that they never tell you what exactly doesn’t match. They just send their cold, robotic emails. You can ask them a hundred times, and you’ll receive the same useless copy-pasted response a hundred times. One real human could simply tell us what the issue is, and it would be solved in seconds!

But no, there are no real people — just idiots behind computers doing copy-paste. Because of this, many of our products have been blocked, and we NEVER found out why. All we got were those same mindless, automated responses.

The link was established on the US site, but the editing rights of the title are on the UK site. Now a word in the US site title has been judged as trademark infringement, and the link has been removed. Then I used the template to delete the link on the UK site and waited for more than 48 hours, and then used the multi-store template to refresh successfully. The link also came back, but the title of the US site still did not sync successfully. Every time I go to the US site to open a case, the customer service tells me to go to the UK site to handle it, but the customer service of the UK site tells me to go to the US site to solve it. It has been 1 month, and I am very confused.

Hello.

I have a problem with ''You must update your existing credit card information or add a new credit card to regain full access to this seller account.''

I have two credit cards added to my account. Both are full of money. One is VISA and the other is MASTERCARD.

MASTERCARD is not accepted by any marketplace, it is rejected by all marketplaces, and VISA is accepted by half of the marketplaces. How is it possible that it works in half of the countries and at the same time it does not work in the other half?!?!?!?

For MASTERCARD credit card I am receiving message: ''' Your card was successfully verified in Amazon.de.

Charge method has been updated successfully. View charge methods. '''' But still not accepted by Amazon.

The status for both cards is '' Active''.

Every transaction is successful and it is recorded in bank report for both cards ! It is shown that Amazon take 1 EUR for each transaction. For very transaction is received security code and transaction is confirmed by bank's app.

VISA card is charged more than 15 euro for one day. Is this proof that credit card is working ?!

I have cleared all the history and cookies of the browser. I have used different browsers. The problem is still there and I cannot access my account.

Please help if anyone has had a similar problem.

Now I received a message which say: ''You won't be able to add a card for the next 24 hours for security reasons. Contact customer service if you need further assistance.''

How do you solve such a problem? I do not know what to do more ! Please for help.