Hello @Seller_uNc58ulLceFnq,

Thank you for posting your concerns with a multiple account policy violation.

Seller_uNc58ulLceFnq

Notification: After reviewing the notice, Amazon has suspended the account due to “You have a separate account CLICKING SOLUTIONS MART LLC which was enforced for violating one of our policies”

After several calls and uploading documents in sellercentral, I just do not know what else to do.

I kindly requested to check their records and please check that I have no relationship at all. I am just a brand-new amazon seller, with a LLC that was registered last month and have no violated any of amazon policies and guidelines, and have no idea who CLICKING SOLUTIONS MART LLC is.

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What documents have you provided to show proof of separation? We will typically require documents such as contractions & termination agreements, bill of sale, transfer of ownership. Keep in mind that these are not an exhaustive list. The goal is to show how and why there's an association to this other store and proof that you're no longer associated to them.

When it comes to trying to identity the root cause of how this happened, have you reviewed your account information or personal information used to register or maintain the account? Do you share this information with any other persons or employees? If you have employees, do they have access to your seller central account? Do you have any friends or family who may now, or previously sold on amazon? Have you ever hired anyone to help set up, create or manage your account?

It is very important to understand the reason for the connection so the above documentation can be provided. If the documents do not exist or do not validate a proper separation, we will require the associated store to be reinstated first.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.