I had a very frustrating experience with Amazon Live Chat support. The representative I talked to was rude, which made the situation worse. Not only was her support unhelpful, but she also pressured me to choose options from the dropdown menu that didn’t relate to my product. To make things worse, she ended the chat suddenly after giving me unclear instructions.

If our listing has any problems because of her wrong advice, I wonder who will take responsibility. Overall, I am disappointed with this experience and expected better customer support.

I had a FBA customer request a refund under the reason "Product Not as Described" and opened up a live chat to find out more information. The reason why the customer stated the product was not as described is extremely important and will be used prevent this issue from happening again. Unfortunately, seller support is beyond useless and rude as a...

When I politely requested the reason given by the customer to amazon customer support they said I have to wait 60 days to open an investigation. I told them I wasnt requesting an investigation I was just requesting clarification on the reason for the refund. The support rep named "Pandey" was extremely rude and refused to help me. I requested his full name so I could report his behavior his just ended the chat.

I want to get option for live chat with seller support team.