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Creating shipment in September and sending it in October that is going to exceed the capacity limit in Octorber, but not in September
My September 2024 capacity limit is 271.96 (cubit feet) and I have used 215.91 so far. My October 2024 capacity limit is 137.86. Let's assume that my capacity usage reaches 150.00 at the end of September. If I create a shipment worth of 50 (cubic feet) in September and have it delivered in October, will it be rejected because the October capacity is over the limit or will it be accepted because the shipment was created in September, not October?
According to my reading of the document (https://sellercentral.amazon.com/help/hub/reference/GAFNWEYTJUV2GBFC), I will be "blocked from creating new shipments to Amazon", so I'm guessing that creating a shipment in September and send it in October shouldn't be a problem. When I try to create a shipment now, when it is already over the October limit, I can create one and set the ship date to October. So I believe my understanding is correct but want to confirm whether it is true.
15 replies
Seller_zrHuWz47MZMp3
I have this exact same question and also can't find an answer. I am trying to use AGL to send a shipment to Amazon FBA. If I request the extra space for October to create the shipment but the shipment doesn't arrive until November how does this work?? Would I also have to request it for November even though I need to create the shipment in October?
Seller_Ii6WbM1GE0oWE
Hello,
Unfortunately, at least the response from the support was that it's going to be denied. I attached it at the end of this comment. I'm not satisfied with this because Amazon's document was vague about it. But I kind of understand because it could be abused if the shipment created in advance can be accepted at any future months.
I personally presume that there could have been some cases like this, and Amazon just accepted it. However, I decided not to take risks and just pray that my listings won't go out of stock during the peak season. I mean, of course I'll try to do whatever I can, but there are some uncontrollable factors like this, sadly.
Just my personal thought, but if you're using AGL, it may be possible that they're more flexible. You may at least be able to appeal that Amazon shouldn't have accepted the AGL shipment in the first place. I'd say it's again the good will. They shouldn't have accepted the shipment if they were going to refuse to accept your shipment. But it's just my pure guess so don't rely on it. And you know, it'd be a real pain if anything like that happens.
<Response from Support>
We see that you would like to know whether a shipment of 50 cubic feet will be accepted or rejected in the moth of October since it crosses the October month limit but the shipment was created on September while there is availability of capacity limit.
We have reviewed your query and able to confirm that the shipment will be rejected in the month of October if there is no availability of capacity.
We would like to inform you that we will receive the units as per the capacity when it arrives the warehouse.
Usually the capacity will be carry forward to next month based on the sales on previous month and it will be calculated after completing the carried forward of stocks.
Thank you for selling with Amazon,
Dheeraj J.
Amazon.com Seller Support
<Question>
My September 2024 capacity limit is 271.96 (cubit feet) and I have used 215.91 so far. My October 2024 capacity limit is 137.86. Let's assume that my capacity limit reaches 150 at the end of September. If I create a shipment worth of 50 (cubic feet) in September and have it delivered in October, will it be rejected because the October capacity is over the limit or will it be accepted because the shipment was created in September, not October?
Seller_zrHuWz47MZMp3
Thank you for this response. As usual, the response you received from Amazon support is as clear as mud. It is almost impossible to get direct solid answers about any questions from support. It would be nice if a moderator could provide some further clarity here?
Seller_zrHuWz47MZMp3
Can no moderators help us with this simple question??
Christine_Amazon
Hello @Seller_Ii6WbM1GE0oWE
Christine here from Amazon Forums.
If on hand inventory exceeds your limit, you won't get charged the overage fee. But if your on hand inventory + open shipments exceed your limit, you will be blocked from creating additional shipments (while still not incurring the fee as it's been eliminated).
Let me know if you have any other questions.
Christine_Amazon
Hello @Seller_zrHuWz47MZMp3
I would like to recommend you to take at look at the announcement made through forums where questions were made, and the answers may help you.
Peak readiness and timelines for FBA capacity limits
Let me know if you have any other question.
Christine.
Seller_Ii6WbM1GE0oWE
Hi @Christine_Amazon,
Thank you for your comment. However, I must say that your comment did not answer the question raised in this post. I'm already aware of your two comments. I'm also aware of the link you provided in the second comment.
Specifically, we're asking about what happens if the shipment, which was able to be created in the previous month when the limit was not exceeded, "arrived" on the month that the limit was exceeded. Will it be rejected or will it be accepted?
Christine_Amazon
Hello @Seller_Ii6WbM1GE0oWE
Christine here.
If your on-hand inventory plus shipments on the way to our fulfillment centers exceeds your capacity limit, you’ll be blocked from creating new shipments to Amazon. You’ll also be blocked if you are below your capacity limit, but the quantity of units that you’re attempting to ship would result in exceeding your limit.
To maximize the capacity available within your limits, we recommend that you take the following actions:
Cancel open shipments that you don’t intend to send: Open shipments count towards your total capacity usage, so close them if you no longer plan to send in those items.
To view and cancel a shipment, go to Shipping Queue. Click the shipment name and then View shipment or Track shipment to see the shipment details. Then click Cancel shipment or Delete shipment.
Remove inventory
Improve sell-through of your FBA inventory
Let me know if you have any other question.
Christine.
Seller_Ii6WbM1GE0oWE
Hi @Christine_Amazon,
Thank you for getting back to me. With all due respect, however, I agree with Trent_Mart that your comment did not answer my question. Would you be able to review this situation carefully again? If you need any more information for clearer answer, I'd be happy to provide.
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My September 2024 capacity limit is 271.96 (cubit feet) and I have used 215.91 so far. My October 2024 capacity limit is 137.86. Let's assume that my capacity usage reaches 150.00 at the end of September. If I create a shipment worth of 50 (cubic feet) in September and have it delivered in October, will it be rejected because the October capacity is over the limit or will it be accepted because the shipment was created in September, not October?
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Thank you.
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