Bad actors using AI to generate 1-star reviews

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Seller_ZexXPdkEOONy5

Bad actors using AI to generate 1-star reviews

There is a trend of bad actors posting AI-generated bad reviews for hundreds of sellers. Amazon needs to combat AI with AI and recognize these reviews and bad actors. These bad actors can destroy an ASIN or even an entire brand. This must stop. We recently received a 1-star review for our chess board, & the review didn't even talk about the chess board. I looked up the reviewer & they ONLY give 1-star reviews. If this happens to you PLEASE report them. Open a Seller Support case and show the review and a link to the reviewer. You can also go to their profile and report them. Amazon, this has to stop!

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Tags:Buyer messages, Negative reviews
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Quincy_Amazon

Hello @Seller_ZexXPdkEOONy5

Thank you for posting to the Forums and for providing that feedback. Your feedback will be passed along to the partner team.

For reference, if you see or receive a review that you believe violates our Community Guidelines, you can use the Report abuse link next to the review to report it. You can also send email an to community-help@amazon.com, specifying the location of the content and the reason you believe it violates the guidelines.

For privacy reasons, the results of the investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate.

Regards,

Quincy_Amazon

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