I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!
I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!
Hello All SFP Sellers:
Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.
Susan H.
We can print labels but the reprint and refund options are gone.
Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.
“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label
same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.
You’re in trouble if you have Prime shipments to go out.
I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.
Hello Sellers,
We just posted a banner. We are aware and working to correct it.
Susan
900!!.. Suddenly my 72 does not seem so bad…lol
We would strongly recommend that everyone affected that is SFP, take a screenshot and immediately send an email to SFP Performance to advise that this may well be affecting your shipping metrics for today.
Do NOT assume that SFP will just give you a pass, because, hey-- everybody knows that there is a problem…
We have seen this before.
Even with ironclad proof-- SFP will play games with you and shut your @rse down.
just sayin’
They’re moving at a glacial pace. I hope they fix the shipping issues in my lifetime.
I’m sorry, I don’t. They will notify me as soon as it is fixed so I can update the sellers here. I understand your frustration.
Susan
SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?
I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.
We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:
“This information will be taken into consideration in future reviews of your account.”.
Yep, that otta do it.
Did you send the email to Seller-performance or just opened a case in seller central?
Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…
Hello @TNT_HOME_SUPPLIES
I have requested a response from the SFP team. Will update when I hear back.
Susan
With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.
99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.
This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon
Same here got to orders to ship one Express and cany do it
I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!
I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!
I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!
Hello All SFP Sellers:
Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.
Susan H.
Hello All SFP Sellers:
Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.
Susan H.
Hello All SFP Sellers:
Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.
Susan H.
We can print labels but the reprint and refund options are gone.
Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.
“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label
same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.
You’re in trouble if you have Prime shipments to go out.
I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.
Hello Sellers,
We just posted a banner. We are aware and working to correct it.
Susan
900!!.. Suddenly my 72 does not seem so bad…lol
We would strongly recommend that everyone affected that is SFP, take a screenshot and immediately send an email to SFP Performance to advise that this may well be affecting your shipping metrics for today.
Do NOT assume that SFP will just give you a pass, because, hey-- everybody knows that there is a problem…
We have seen this before.
Even with ironclad proof-- SFP will play games with you and shut your @rse down.
just sayin’
They’re moving at a glacial pace. I hope they fix the shipping issues in my lifetime.
I’m sorry, I don’t. They will notify me as soon as it is fixed so I can update the sellers here. I understand your frustration.
Susan
SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?
I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.
We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:
“This information will be taken into consideration in future reviews of your account.”.
Yep, that otta do it.
Did you send the email to Seller-performance or just opened a case in seller central?
Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…
Hello @TNT_HOME_SUPPLIES
I have requested a response from the SFP team. Will update when I hear back.
Susan
With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.
99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.
This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon
Same here got to orders to ship one Express and cany do it
We can print labels but the reprint and refund options are gone.
We can print labels but the reprint and refund options are gone.
Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.
Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.
“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label
“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label
same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.
same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.
You’re in trouble if you have Prime shipments to go out.
I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.
You’re in trouble if you have Prime shipments to go out.
I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.
Hello Sellers,
We just posted a banner. We are aware and working to correct it.
Susan
Hello Sellers,
We just posted a banner. We are aware and working to correct it.
Susan
900!!.. Suddenly my 72 does not seem so bad…lol
900!!.. Suddenly my 72 does not seem so bad…lol
We would strongly recommend that everyone affected that is SFP, take a screenshot and immediately send an email to SFP Performance to advise that this may well be affecting your shipping metrics for today.
Do NOT assume that SFP will just give you a pass, because, hey-- everybody knows that there is a problem…
We have seen this before.
Even with ironclad proof-- SFP will play games with you and shut your @rse down.
just sayin’
We would strongly recommend that everyone affected that is SFP, take a screenshot and immediately send an email to SFP Performance to advise that this may well be affecting your shipping metrics for today.
Do NOT assume that SFP will just give you a pass, because, hey-- everybody knows that there is a problem…
We have seen this before.
Even with ironclad proof-- SFP will play games with you and shut your @rse down.
just sayin’
They’re moving at a glacial pace. I hope they fix the shipping issues in my lifetime.
They’re moving at a glacial pace. I hope they fix the shipping issues in my lifetime.
I’m sorry, I don’t. They will notify me as soon as it is fixed so I can update the sellers here. I understand your frustration.
Susan
I’m sorry, I don’t. They will notify me as soon as it is fixed so I can update the sellers here. I understand your frustration.
Susan
SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?
I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.
SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?
I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.
We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:
“This information will be taken into consideration in future reviews of your account.”.
Yep, that otta do it.
We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:
“This information will be taken into consideration in future reviews of your account.”.
Yep, that otta do it.
Did you send the email to Seller-performance or just opened a case in seller central?
Did you send the email to Seller-performance or just opened a case in seller central?
Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…
Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…
Hello @TNT_HOME_SUPPLIES
I have requested a response from the SFP team. Will update when I hear back.
Susan
Hello @TNT_HOME_SUPPLIES
I have requested a response from the SFP team. Will update when I hear back.
Susan
With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.
With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.
99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.
99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.
This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon
This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon
Same here got to orders to ship one Express and cany do it
Same here got to orders to ship one Express and cany do it