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Seller_JFyuwBn8vOg57

Buy Shipping Services are currently not available, please try again later

I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!

611 views
60 replies
Tags:Shipping, Shipping labels
30
Reply
user profile
Seller_JFyuwBn8vOg57

Buy Shipping Services are currently not available, please try again later

I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!

611 views
60 replies
Tags:Shipping, Shipping labels
30
Reply
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
60 replies
user profile
Seller_Zw8LsZUQSH440

We can print labels but the reprint and refund options are gone.

00
user profile
Seller_1W6WUCj7rmTF2

Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.

10
user profile
Seller_sE2MEe1bDntbT

“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label :persevere::persevere:

30
user profile
Seller_k4EyxHQfXjNWy

same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.

20
user profile
Seller_uH7Sx8ZV9vd2c

You’re in trouble if you have Prime shipments to go out. :frowning:

I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.

00
user profile
SEAmod

Hello Sellers,

We just posted a banner. We are aware and working to correct it.

Susan

00
user profile
Seller_7flVwCul7ouOO
In reply to: SEAmod's post

SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?

I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.

10
user profile
Seller_7flVwCul7ouOO

We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:

“This information will be taken into consideration in future reviews of your account.”.

Yep, that otta do it.

10
user profile
Seller_EZRR1p3xudDfT

hahahaha - sooo true.

00
user profile
Seller_QfQ2oynetkrMo

Did you send the email to Seller-performance or just opened a case in seller central?

00
user profile
Seller_rgJRHfIoVjqPz
In reply to: SEAmod's post

Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…

00
user profile
SEAmod

Hello @TNT_HOME_SUPPLIES

I have requested a response from the SFP team. Will update when I hear back.

Susan

20
user profile
Seller_LBg4GAWyYoEaM
In reply to: SEAmod's post

So this has happened before many times, you can

  • Create a label outside of amazon in a shipping program.
  • Then once amazon buy is back up you mark the orders as shipped.
  • Then you have to email amazon support with the order numbers stating you want an exemption because of buy shipping being down.
    *Just document everything and also take a screenshot showing each order you can’t buy the labels.

I have had amazon tell me that they want me to wait until my metrics go bad before i email them, but BS they should auto exempt ALL of today.

00
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
user profile
Seller_aWrza8YvWVgM1
In reply to: SEAmod's post

I can buy shipping elsewhere…will I be penalized for waiting for you to fix it instead of just shipping the orders out?

00
user profile
SEAmod

You should purchase shipping elsewhere.

00
user profile
Seller_5gx2WS2xcDKm9

With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.

30
user profile
Seller_k4EyxHQfXjNWy

99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.

10
user profile
Seller_93soUqAM4VYOH

This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon

20
user profile
Seller_IoLqkMX5gnOpw

same here…

00
user profile
Seller_NvtC1Hxv9nt1h

Same here got to orders to ship one Express and cany do it

00
user profile
Seller_JFyuwBn8vOg57

Buy Shipping Services are currently not available, please try again later

I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!

611 views
60 replies
Tags:Shipping, Shipping labels
30
Reply
user profile
Seller_JFyuwBn8vOg57

Buy Shipping Services are currently not available, please try again later

I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!

611 views
60 replies
Tags:Shipping, Shipping labels
30
Reply
user profile

Buy Shipping Services are currently not available, please try again later

by Seller_JFyuwBn8vOg57

I keep getting this message… all morning. “Buy Shipping Services are currently not available, please try again later.” I cant buy a label or enter a tracking number. This has been all morning! PLEASE HELP!

Tags:Shipping, Shipping labels
30
611 views
60 replies
Reply
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
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user profile
Seller_Zw8LsZUQSH440

We can print labels but the reprint and refund options are gone.

00
user profile
Seller_1W6WUCj7rmTF2

Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.

10
user profile
Seller_sE2MEe1bDntbT

“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label :persevere::persevere:

30
user profile
Seller_k4EyxHQfXjNWy

same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.

20
user profile
Seller_uH7Sx8ZV9vd2c

You’re in trouble if you have Prime shipments to go out. :frowning:

I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.

00
user profile
SEAmod

Hello Sellers,

We just posted a banner. We are aware and working to correct it.

Susan

00
user profile
Seller_7flVwCul7ouOO
In reply to: SEAmod's post

SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?

I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.

10
user profile
Seller_7flVwCul7ouOO

We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:

“This information will be taken into consideration in future reviews of your account.”.

Yep, that otta do it.

10
user profile
Seller_EZRR1p3xudDfT

hahahaha - sooo true.

00
user profile
Seller_QfQ2oynetkrMo

Did you send the email to Seller-performance or just opened a case in seller central?

00
user profile
Seller_rgJRHfIoVjqPz
In reply to: SEAmod's post

Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…

00
user profile
SEAmod

Hello @TNT_HOME_SUPPLIES

I have requested a response from the SFP team. Will update when I hear back.

Susan

20
user profile
Seller_LBg4GAWyYoEaM
In reply to: SEAmod's post

So this has happened before many times, you can

  • Create a label outside of amazon in a shipping program.
  • Then once amazon buy is back up you mark the orders as shipped.
  • Then you have to email amazon support with the order numbers stating you want an exemption because of buy shipping being down.
    *Just document everything and also take a screenshot showing each order you can’t buy the labels.

I have had amazon tell me that they want me to wait until my metrics go bad before i email them, but BS they should auto exempt ALL of today.

00
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
user profile
Seller_aWrza8YvWVgM1
In reply to: SEAmod's post

I can buy shipping elsewhere…will I be penalized for waiting for you to fix it instead of just shipping the orders out?

00
user profile
SEAmod

You should purchase shipping elsewhere.

00
user profile
Seller_5gx2WS2xcDKm9

With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.

30
user profile
Seller_k4EyxHQfXjNWy

99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.

10
user profile
Seller_93soUqAM4VYOH

This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon

20
user profile
Seller_IoLqkMX5gnOpw

same here…

00
user profile
Seller_NvtC1Hxv9nt1h

Same here got to orders to ship one Express and cany do it

00
user profile
Seller_Zw8LsZUQSH440

We can print labels but the reprint and refund options are gone.

00
user profile
Seller_Zw8LsZUQSH440

We can print labels but the reprint and refund options are gone.

00
Reply
user profile
Seller_1W6WUCj7rmTF2

Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.

10
user profile
Seller_1W6WUCj7rmTF2

Same here!
Same problem for the third time within the last few days!
The lack of response form Amazon is beyond frustrating.

10
Reply
user profile
Seller_sE2MEe1bDntbT

“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label :persevere::persevere:

30
user profile
Seller_sE2MEe1bDntbT

“No carriers are currently available for your shipment. Please wait 15 minutes and try again.” is What I get when trying to buy shipping label :persevere::persevere:

30
Reply
user profile
Seller_k4EyxHQfXjNWy

same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.

20
user profile
Seller_k4EyxHQfXjNWy

same here…“buy shipping is unavailable please try again later” I am documenting everything just in case they try to take away our prime badge later because we shipped out products another way to make sure the customers receive there packages in time. Tried in different browser and it is a pain trying to contact support.

20
Reply
user profile
Seller_uH7Sx8ZV9vd2c

You’re in trouble if you have Prime shipments to go out. :frowning:

I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.

00
user profile
Seller_uH7Sx8ZV9vd2c

You’re in trouble if you have Prime shipments to go out. :frowning:

I have one pending. Just hoping it gets fixed in the next few hours. Or I’ll have to sit around the shop hoping it gets fixed before 8PM tonight.

00
Reply
user profile
SEAmod

Hello Sellers,

We just posted a banner. We are aware and working to correct it.

Susan

00
user profile
SEAmod

Hello Sellers,

We just posted a banner. We are aware and working to correct it.

Susan

00
Reply
user profile
Seller_7flVwCul7ouOO
In reply to: SEAmod's post

SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?

I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.

10
user profile
Seller_7flVwCul7ouOO
In reply to: SEAmod's post

SEAmod,
What is the best way for us SFP sellers to proceed?
How long do we wait before we buy shipping outside of Amazon?
Will it effect our metrics?

I think the SFP crowd in particular needs some answers here.
Thanks in advance for any help.

10
Reply
user profile
Seller_7flVwCul7ouOO

We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:

“This information will be taken into consideration in future reviews of your account.”.

Yep, that otta do it.

10
user profile
Seller_7flVwCul7ouOO

We sent our e-mail just now. Last week when this same thing happened we sent an e-mail specifically asking for exemptions for the buy shipping metric and they wrote back saying:

“This information will be taken into consideration in future reviews of your account.”.

Yep, that otta do it.

10
Reply
user profile
Seller_EZRR1p3xudDfT

hahahaha - sooo true.

00
user profile
Seller_EZRR1p3xudDfT

hahahaha - sooo true.

00
Reply
user profile
Seller_QfQ2oynetkrMo

Did you send the email to Seller-performance or just opened a case in seller central?

00
user profile
Seller_QfQ2oynetkrMo

Did you send the email to Seller-performance or just opened a case in seller central?

00
Reply
user profile
Seller_rgJRHfIoVjqPz
In reply to: SEAmod's post

Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…

00
user profile
Seller_rgJRHfIoVjqPz
In reply to: SEAmod's post

Susan, will our metrics get hurt because SFP we can only buy shipping through Amazon buy shipping service…

00
Reply
user profile
SEAmod

Hello @TNT_HOME_SUPPLIES

I have requested a response from the SFP team. Will update when I hear back.

Susan

20
user profile
SEAmod

Hello @TNT_HOME_SUPPLIES

I have requested a response from the SFP team. Will update when I hear back.

Susan

20
Reply
user profile
Seller_LBg4GAWyYoEaM
In reply to: SEAmod's post

So this has happened before many times, you can

  • Create a label outside of amazon in a shipping program.
  • Then once amazon buy is back up you mark the orders as shipped.
  • Then you have to email amazon support with the order numbers stating you want an exemption because of buy shipping being down.
    *Just document everything and also take a screenshot showing each order you can’t buy the labels.

I have had amazon tell me that they want me to wait until my metrics go bad before i email them, but BS they should auto exempt ALL of today.

00
user profile
Seller_LBg4GAWyYoEaM
In reply to: SEAmod's post

So this has happened before many times, you can

  • Create a label outside of amazon in a shipping program.
  • Then once amazon buy is back up you mark the orders as shipped.
  • Then you have to email amazon support with the order numbers stating you want an exemption because of buy shipping being down.
    *Just document everything and also take a screenshot showing each order you can’t buy the labels.

I have had amazon tell me that they want me to wait until my metrics go bad before i email them, but BS they should auto exempt ALL of today.

00
Reply
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
user profile
SEAmod
In reply to: SEAmod's post
Most helpful replyThis reply was marked most helpful by the original poster.

Hello All SFP Sellers:

Communication is being prepared to go out to our SFP sellers. Please purchase shipping labels outside MSS. Your performance metrics will not be impacted.

Susan H.

10
Reply
user profile
Seller_aWrza8YvWVgM1
In reply to: SEAmod's post

I can buy shipping elsewhere…will I be penalized for waiting for you to fix it instead of just shipping the orders out?

00
user profile
Seller_aWrza8YvWVgM1
In reply to: SEAmod's post

I can buy shipping elsewhere…will I be penalized for waiting for you to fix it instead of just shipping the orders out?

00
Reply
user profile
SEAmod

You should purchase shipping elsewhere.

00
user profile
SEAmod

You should purchase shipping elsewhere.

00
Reply
user profile
Seller_5gx2WS2xcDKm9

With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.

30
user profile
Seller_5gx2WS2xcDKm9

With all the fees they charge us each month this stuff should never be happening. Then if we are late they treat us like it is our fault. Zillion dollar company run by a guy who probably has no idea how to even log onto his own company.

30
Reply
user profile
Seller_k4EyxHQfXjNWy

99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.

10
user profile
Seller_k4EyxHQfXjNWy

99%(something like that) of your prime orders have to be shipped out through Amamzon. So if you ship it yourself or wait until the next day to ship either way they will try and take away your prime. I would say document everything to show why you chose to do whatever you decide and make sure it is in the best interest of the customer.

10
Reply
user profile
Seller_93soUqAM4VYOH

This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon

20
user profile
Seller_93soUqAM4VYOH

This happens several times a week lately. I would say check with their customer service online chat team but oh wait Amazon eliminated that…you could call their 800 number but oh wait their support team is out sourced overseas and you basically need a translator to decipher what they are saying. Crushing it with your loyal sellers here Amazon

20
Reply
user profile
Seller_IoLqkMX5gnOpw

same here…

00
user profile
Seller_IoLqkMX5gnOpw

same here…

00
Reply
user profile
Seller_NvtC1Hxv9nt1h

Same here got to orders to ship one Express and cany do it

00
user profile
Seller_NvtC1Hxv9nt1h

Same here got to orders to ship one Express and cany do it

00
Reply

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