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Read onlyI have opened numerous inbound discrepancy cases with full documentation to try to get my inventory reimbursed or found but seller support has been ignoring and not responding to ANY of my cases. Some dating back to being opened and constantly bumped since the beginning of December. I need any support on this and the proper teams contacted please.
16890609931 - 12/22 no response
16891011191 - 12/22 no response
16871128401 - 12/19 no response
16808885761 - 12/09 no response
16950954091 - 1/02 no response
16950995461 - 1/02 no response
16950941931 - 1/02 no response
16944021881 - 1/02 no response
16950995461 - 1/02 no response
@Josh_Amazon
@Nano_Amazon
@LeviDylan_Amazon
Odd. I dealt with my first where we lost ~10% of our shipment. Followed Amz path through there reimbusrement process and it was resolved rather quick, and 100% success rate beyond them 'finding' a few units there were apparently lost.
Thankfully we got the full refund before the new policies kick in where they only reimburse the OEM cost, vs. retail - ridiculous. At minimum, cover the landed cost.
Hello @Seller_yJkG9O1YI8JVY, it appears that many of your cases are duplicates that have already been addressed under multiple other case IDs. If you are able to provide documents that satisfy all requirements for investigation, please let me know.