Hello,

I wanted to see if anyone else is experiencing any of the following issues or have had these issues with selling on amazon.

I have been selling on Amazon for a couple of months now, and it's been nothing but a headache and a fight. I started off selling my products FBA thinking everything would be great, and I would be able to scale my business. It was going great for a while until Amazon had to keep refunding customers for the products that they were damaging in their warehouse, so they issued refunds to customers and then a reimbursement to me. I requested for my products to be returned to me, they never were returned. Instead, Amazon chose to sale the product, and every time the product was sold, a refund was issued. Customers were then leaving negative reviews, saying they never received the product they ordered or that they only received part of their order. I reached out to Amazon about the matter which they responded and said, the sale was an FBA sale, and that they would delete the review. Amazon left the second negative review and said they weren't going to remove it and the customer could say whatever they wanted. After I complained about my payments not being correct. My account level reserve payment had one amount, and I was only paid $140. I was then having issues with getting paid my earned amount of cash. Which the issue is now resolved but since I have had this conversation regarding payment now, I don't have any sales. I feel like Amazon is retaliating against me for speaking up about the issue I have been having since I started selling. My products are set at an competitive price and all my orders go out on time. I have not violated any of Amazons policies, and I don't understand why I am not receiving any sales. Two of my Amazon FBA products that were being fulfilled by Amazon were always damaged. When I reach out to Amazon inquiring why I'm not receiving any sales, I always get a system generated message and never a live person. I am still selling the same FBM products I have been selling for months the BSR for the products are still low, and I am still not receiving any sales.

I am getting charged a low inventory level fee for a product that I just started selling. I sent in a few units at the end of march and they were just checked in and has resulted in a few sales. I noticed I was getting charged the low inventory fee and my historical days of supply is 18 for both short term and long term. I have had this product listed for less than a month so how can there be any data for my historical days of supply for 90 days? I was under the impression that this was not supposed to happen. Has anybody else seen this issue or are most people just not noticing it? Could lead to a lot of angry sellers if they realize Amazon is charging extra fee when they shouldn't be.

Hi fellow sellers, I’ve been selling on Amazon for about 4 years, and now I’m stuck in the most absurd appeals or re-activation process ever. I have already gone through what appeared to be an absolutely silly reverification process as well. I’m hoping some of you might have advice on how to escape this madness.

Recently, I had to reverify my identity and business license details for no apparent reason. I went through this identity verification circus just 1 month ago using my driver's license, business license, bank account statement,, etc. But now, after I thought everything went well my account has been deactivated. Nobody at Amazon is helpful or able to tell me exactly why my account has been deactivated except that I'm selling counterfeit fraudulent or illegal goods?!

To make things even more hilarious, they have asked me to upload my invoice for the used products which I purchased (generally when you buy used products you're buying them off individuals, so there isn't exactly all the supply chain documentation you would expect to find when selling a brand new product).

In any event I've uploaded the invoice for the used items, and now they expect me to provide additional details as to where my supplier purchased the items from! Can you tell me in what world supplier will reveal their trade secrets to their customer? They want an invoice from my supplier detailing where the supplier purchased the goods from and I feel that this is absolutely unreasonable.

I’ve contacted Amazon support multiple times over the past, but their team is the most unprofessional and inept group I’ve ever encountered. They always just bounce me around like a ping-pong ball, ultimately offering no real help. Now Amazon is holding my funds, also has a bunch of FBA inventory which I paid them to receive and prep. The worst part is the US inventory I can't even file a removal's request since they don't send inventory out of country.

Is Amazon even aware how ridiculously some of these policies are being enforced. can’t see how a group can be so inept. If they would only tell me what it is exactly that is fraudulent and illegal about my selling practices then maybe I could explain myself or do something to correct it. At this point my account is deactivated and I have no idea what I've done wrong I've tried to explain to them that the product is not counterfeit that I sell and I was willing to have it verified by the manufacturer or even demonstrate that it works perfectly and is original product, but no opportunity has arisen for me to do so. But what makes this the most ridiculous is that nobody can tell me what it is I've actually done wrong for me to be able to explain myself.

Has anyone else gone through this clown show? How did you resolve it? Any advice or insights would be greatly appreciated!