While trying to create AWD shipment, we have noticed that the following ASINs are currently flagged as ineligible for AWD shipments due to a dangerous goods classification:

B0CSDYP2QL B0CGFWF1C2 B0CSDV87RV B0CSK3NBZF B0CSK2GPWK

After thoroughly reviewing Amazon's Dangerous Goods policies and the listings of these products, we confirm that none of the mentioned ASINs should be classified as dangerous goods, and upon checking ASINs we see that they are not classified as dangerous goods.

We can send these products to FBA warehouses without any issues, but unable to create AWD shipment.

Case ID: 17400747351

@Seller_hme3Wbydd1ihr @Seller_RSwABJNHpHnEZ

Anyone ever solved this confusing problem?

Hello fellow sellers,

Since amazon seller support has provided ZERO help, I'm now reaching out to the community for some guidance and to share experiences regarding the reclassification process for products mistakenly classified as dangerous goods.

We've been facing ongoing challenges with the classification of one of our ASINs, which was incorrectly tagged as a dangerous good. After realizing the error, we promptly removed an additional "addon" component from our product to comply fully with safety standards and eliminate any hazardous categorization. Despite these adjustments, the process to clear the dangerous goods classification is still underway and has been taking much longer than anticipated.

Has anyone else experienced similar delays in the reclassification process? If so, how long did it take for your issue to be resolved, and what steps did you find most effective in expediting the review?

Additionally, since we've been unable to get this request through—we figured ok we have to continue selling but we've encountered requests to increase our dangerous goods storage limit due to this classification. If you've gone through this, how did you manage the request for increase in storage for dangerous goods, and what was the outcome? Amazon Seller Support acts like they don't even know what a dangerous good is, they responded saying "oh you can request it in capacity manager" (which is not possible for dangerous goods) it's like Amazon seller support doesn't even look into what they respond to a case with, very frustrating.

Any insights, tips, or shared experiences would be greatly appreciated as we navigate this process. Looking forward to hearing from the community!

Thank you all in advance for your help and advice!

I am seeking assistance with the dangerous goods classification. I have submitted more than five review requests for two ASINs, but none have been approved. This is a weed wack product that includes two batteries in the package. I have reviewed the relevant regulations for lithium battery products in the US marketplace and believe my product meets the safety requirements.

Below are the relevant parameters for these ASINs:

Are batteries required? Yes

Are batteries included? Yes

Battery Cell Composition: lithium_ion

Battery Weight: 334 grams

Number of Batteries: 2

Battery Type: lithium_ion

Number of Lithium-ion Cells: 6

Lithium Battery Energy Content: 3.7 Watt Hours

Lithium Battery Packaging: batteries_packed_with_equipment

Lithium Battery Weight: 0.3 grams

This information is extracted from the listing's edit page. Please review and let me know if any attributes are causing the review failure. Additionally, there is an ASIN in my backend list with identical safety attributes that passed the dangerous goods classification. Therefore, I believe the two ASINs under review meet the requirements.

Thank you for your assistance.