Subscribe & Save Eligibiliity?

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Seller_0D3VGuKcH4QUw

Subscribe & Save Eligibiliity?

I've tried for many years to offer our products through Subscribe and Save. With new eligibility tool checker, I get an error "Offer isn’t suitable for Subscribe & Save as it is not replenishable. The product must be replenishable at least every 6 months."

We sell a reusable item, but it often times gets replenished by customers every six months or earlier. What's most frustrating is that when I bought a kitchen scale, Sold by Amazon, I was immediately offered it to be signed up for their Subscribe and Save. Who needs to replenish a kitchen scale every six months? I was told by Support essentially to stop asking questions about why a kitchen scale is eligible for Subscribe & Save. Is this a case where Amazon can put their own items, regardless of how often a person would ever replenish it, in Subscribe & Save while 3rd Party Sellers are subject to either a bot metric or someone within the company who doesn't understand how buyers think?

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Joey_Amazon

Hello @Seller_0D3VGuKcH4QUw,

Thank you for being a part of the forums!

Based on the information you have submitted. My initial thought would be if you have submitted a case with seller support? If so do you mind sharing the Case ID ?

Cheers,

Joey

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