Hello,

My account has had monthly sales of less than $10,000, and in fact, it's been at $0 for nearly a year. My selling privileges were suspended in August 2023, and I am still in the process of appealing this decision.

I recently received an email from Amazon stating that I need to upload a new certificate of insurance within 30 days. Given that my account is currently suspended and not generating any sales, do I still need to renew my insurance?

Below is the content of the email from Amazon:

"Thank you for insuring the products you sell on Amazon with commercial liability insurance. According to our records, your policy has expired or is about to expire. To comply with the Amazon Services Business Solutions Agreement, please upload a new certificate of insurance within 30 days of receiving this email.

Why am I receiving this email? Your commercial liability insurance has expired or will expire within the next 30 days. The Amazon Services Business Solutions Agreement stipulates that if your total sales revenue on the Amazon marketplace exceeds $10,000 in a month, or as otherwise required by Amazon, you must maintain current commercial insurance coverage and submit proof within 30 days of receiving a verification request."

I would appreciate any guidance on whether the insurance needs to be renewed given my current account status.

I would deeply appreciate your help with this. Thank you so much. @Seller_1KYLYkgAlu4xX @Seller_aEROSwwdnzGiU@Seller_GEZPMc4CeQfh6@Seller_F4AbbFj6ovBk3

Hello I received this email below:

Hello,According to our records, we have not received details of your commercial insurance policy after multiple email follow ups. The Amazon Services Business Solutions Agreement requires that once you reach $10,000 in gross proceeds in any month, or if requested by Amazon, you secure commercial liability insurance. We ask that you submit proof of insurance for the products you sell on Amazon.com in the next 30 days.

This is the only email that I have received regarding insurance needed but I have not met these requirements. I wish I reached $10,000 in monthly sales that’s my ultimate dream and goal. I’ve been searching this morning for pricing. Can anyone help me with this?

Thanks for any help in advance

I just renewed my commercial liability insurance and keep getting emails from Amazon stating "The insurer name mentioned on your insurance policy does not match the "Name of Insurer" that you provided in Seller Central"

I have checked it many times and it matches exactly. I have opened case 15605858001, if an admin can assist