Oversize product incorrectly assigned to standard size warehouses during STA

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_HwHXCdXjkCVmY

Oversize product incorrectly assigned to standard size warehouses during STA

Hello

@TaylorR_Amazon @KJ_Amazon

Can you please escalate Case ID 16058407211 for me?

We have a product that is going Standard size on Send to Amazon, but it should be Oversize based on its dimensions and product category. We are concerned that the standard size warehouses will not be able to receive the product if we send it as amazon is allocating.

17 views
5 replies
Tags:FBA, Packaging, Shipping, Warehouse
10
Reply
5 replies
user profile
Jameson_Amazon

Hi @Seller_HwHXCdXjkCVmY,

Thank you for reaching out on the Seller Forums!

I just took a further look into case 16058407211 and see that you have since closed the case. Just checking in here, is this situation now all resolved?

If you need further assistance with this, please let me know!

All the best,

Jameson

10
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_ogbxQRxztQ1xV
user profile
Seller_IGV7rC02L6GOS
user profile
Seller_Aou833qdXldtm