Seller_HwHXCdXjkCVmY
Oversize product incorrectly assigned to standard size warehouses during STA
Hello
@TaylorR_Amazon @KJ_Amazon
Can you please escalate Case ID 16058407211 for me?
We have a product that is going Standard size on Send to Amazon, but it should be Oversize based on its dimensions and product category. We are concerned that the standard size warehouses will not be able to receive the product if we send it as amazon is allocating.
Tags:FBA, Packaging, Shipping, Warehouse
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0 replies
Jameson_Amazon
Hi @Seller_HwHXCdXjkCVmY,
Thank you for reaching out on the Seller Forums!
I just took a further look into case 16058407211 and see that you have since closed the case. Just checking in here, is this situation now all resolved?
If you need further assistance with this, please let me know!
All the best,
Jameson
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