Dear Amazon Team,

Since July 2024, my ASIN has been targeted by a large number of fake reviews (about 100 negative reviews and about 50 positive reviews).

Below is a summary of the situation:

Initial Fake Reviews: At first, these fake reviews were mostly negative, and the majority have already been removed by Amazon.

New Tactics: As most negative reviews have been removed by Amazon, the desired harm does not happen, then the attackers have changed their strategy and started leaving positive reviews for my ASIN. It seems clear that these positive reviews are meant to falsely accuse me of manipulating reviews, possibly leading to the removal of my bestselling ASIN.

Characteristics of the Fake Review Accounts: The accounts leaving these positive reviews for my ASIN are also leaving negative reviews on other ASINs. Many of these accounts are purchasing the same items, and most are newly created accounts.

I have gathered evidence of these fake reviews and compiled it in the attached Excel file and created Case ID 15950322751. I kindly ask the Amazon team to review the evidence I have submitted and remove all fake reviews, including the positive ones.

Thank you for your attention and support in this matter.

Best regards,

Dear Amazon Seller Support Team

Request for Account Reinstatement

I hope this message finds you well. I am writing to seek your assistance regarding our seller account, which has recently been deactivated. We are new sellers on Amazon and are currently in the process of familiarizing ourselves with Amazon's rules and preparing our products for listing. Due to this, we have not been actively using our account for an extended period.

We were surprised to find that our account has been deactivated, and we are unsure of the reason behind this action. We kindly request your help in reinstating our account and guiding us through the necessary steps to verify our identity once again.

We greatly appreciate your support and understanding as we navigate through the initial stages of becoming Amazon sellers. Please let us know if there are any additional documents or information required from our side to facilitate this process.

Thank you very much for your time and assistance. We look forward to your prompt response.

Best regards,

A link to my product was left a Fake Review by a service provider who specializes in malicious bad reviews. On the same day, there are three malicious user reviews (cheap cheap cheap, don't buy it), there is no information related to the product, it is obviously a false bad review of the purchase, after appeals deleted two, and then he placed a direct order to buy, it is the same bad review, obviously deliberately pull down my rating.

That seller's account profile is all bad reviews.

What can I do to remove this fake review?