We lost about half of our product's "buy box"

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Seller_x94cEdervSGkc

We lost about half of our product's "buy box"

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for about 200 of our products overnight with no reasons.

We found that most of the products are in the Batteries and Chargers category, has Amazon changed the data for these categories?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

Thanks in advance!!!

My Case ID: 16048111001

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Glenn_Amazon

Greetings @Seller_x94cEdervSGkc,

Thank you for your details. At this time the Featured Offer team will not share any details on the Featured Offer and Featured Offer Eligibility however I have requested an internal review. I won't be able to reply with details but I will indicate when the review is complete. Thank you for your understanding.

-Glenn

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