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Seller Support Not replying in months
Seller support has basically stopped answering any of our cases, despite being a seller in good standing with good account health. All of these cases are in the "Pending Amazon Action" status, but it seems they are just ignoring these cases. Does anyone know how I can get these addressed?
15540572791 not responded to since July 19th.
15601984881 not responded to since July 30th.
15910715111 opened on August 27th and Amazon has never replied.
16461769661 has been responded to recently but no action has been taken by Amazon since October 24th, they simply keep replying that they need more time.
16628994551 has never been replied to by Amazon
16595941471 no action has been taken by Amazon
16540540591 not responded to since October 28th.
1 reply
Atlas_Amazon
Hello @Seller_vANS7wDPnrz2u
I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.
Respectfully,
Atlas
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