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Urgent Report of Sellers Add Zombie Listings as Variations to Manipulate Fake Reviews.
I have investigated certain sellers who are engaging in the unethical practice of manipulating zombie listings to accumulate a large number of fake reviews. These sellers exploit brands from other marketplaces such as Canada, Brazil, and the EU to create listings under the same brand name, allowing them to add multiple zombie variations from these brands. This constitutes both infringement and cheating.
They have manipulated thousands of reviews for each listing, all with 5-star ratings. This is an extremely deceptive and harmful practice. Not only does it undermine the trust of buyers, but it also unfairly impacts legitimate sellers who work hard to provide quality products and services.
I have reported these violations to Amazon hundreds of times. However, to my disappointment, Amazon has only taken temporary measures, and these sellers continue to add fake variations every 30 minutes.
Why has Amazon abandoned the customer-centric philosophy that was championed by your founder, Mr. Bezos, and allowed such severe manipulation of reviews to deceive consumers?
These listings are:
https://www.amazon.com/dp/B0D78X7DMN
https://www.amazon.com/dp/B0D6YNTRH4
https://www.amazon.com/dp/B0D8T5JPFB
https://www.amazon.com/dp/B0CQK5MG11
https://www.amazon.com/dp/B0D7PZ3X42
https://www.amazon.com/dp/B0CSZ8PKGN
https://www.amazon.com/dp/B0D7HRJRGX
https://www.amazon.com/dp/B0CZLF2PDG
https://www.amazon.com/dp/B0D3HVYHW8
https://www.amazon.com/dp/B0D3J5986H
https://www.amazon.com/dp/B0CZ3Q7MSB
https://www.amazon.com/dp/B0D7V9BHZ2
These sellers are:
BB-FLY: https://www.amazon.com/sp?ie=UTF8&seller=AICFSLP61BWXL&asin=B0D7HRJRGX&ref_=dp_merchant_link&isAmazonFulfilled=1
DiAnNai: https://www.amazon.com/sp?ie=UTF8&seller=A2TNOQSOI7DHBO&asin=B0CSZ8PKGN&ref_=dp_merchant_link&isAmazonFulfilled=1
ZhangXY-US: https://www.amazon.com/sp?ie=UTF8&seller=AWMDQ8OL1Z1NQ&asin=B0D7PZ3X42&ref_=dp_merchant_link&isAmazonFulfilled=1
NUODADIANZI: https://www.amazon.com/sp?ie=UTF8&seller=A19KHD0R471WT1&asin=B0CQK5MG11&ref_=dp_merchant_link&isAmazonFulfilled=1
haofangus: https://www.amazon.com/sp?ie=UTF8&seller=A3BVGVT1YRBPM9&asin=B0D5YGX25J&ref_=dp_merchant_link&isAmazonFulfilled=1
CONGJIANWEN: https://www.amazon.com/sp?ie=UTF8&seller=A2PK47LKTG5V6O&asin=B0D78X7DMN&ref_=dp_merchant_link&isAmazonFulfilled=1
mengwen: https://www.amazon.com/sp?ie=UTF8&seller=A1OCUKBK3O3MDT&asin=B0CZLF2PDG&ref_=dp_merchant_link&isAmazonFulfilled=1
LENIFEI: https://www.amazon.com/sp?ie=UTF8&seller=A2LP163CSY8U2U&asin=B0D3J5986H&ref_=dp_merchant_link&isAmazonFulfilled=1
The brands are: Lindesa, DERMAEX, Method, Tree Hut, SANCTUARY, Mantecorp Skincare, Carmex.
Please help and start your investigation. @Tatiana_Amazon @Atlas_Amazon @Santiago_Amazon @Jim_Amazon @Desi_Amazon @Danny_Amazon @Dougal_Amazon @Quincy_Amazon @Tiff_Amazon @Rose_Amazon
16 replies
Seller_XKObEuXqXLB83
Example 3:
This listings combined with a live listings showing as total different product from the brand Method.
Listing: https://www.amazon.com/dp/B0D7PZ3X42
Seller_XKObEuXqXLB83
Example 4: https://www.amazon.com/dp/B0D8C382KX
Listing said it's a toenail Fungus treatment and external use only. But review said it tasted good, good flavor. Some reviewer said it's a bread, some reviews said it's oliver oil. So what's that?
Stevie_Amazon
Hey there @Seller_XKObEuXqXLB83,
Thank you so much for posting in the Seller Forums!
I am engaging with another Community Manager who will review this information further.
Feel free to provide any relevant information in the meantime, such as case IDs or communication received.
Your patience is greatly appreciated,
Stevie.
Josh_Amazon
Hello @Seller_XKObEuXqXLB83,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you have described about these sellers with fake reviews which is a practice that is violating the Selling Policies and Code of Conduct.
First, I want to thank for the time you have invested in this investigation and for letting us know in detail about the sellers and the reviews you found. Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law.
All reports are thoroughly investigated by our team. For privacy reasons, the results of our investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate.
To report a violation please follow the next steps:
1. Go to Report Abuse
2. Select violation type
3. Provide concerned Order ID or ASIN/ISBN, as applicable
4. Make sure to include the following information in the Please describe your issue field, as applicable:
- The store or business name of the seller you are reporting
- The ASIN or ISBN of the item's detail page and the product title
- The marketplaces for which the violation has occurred
- A concise explanation of the violation based on the policy
- Supporting documentation (for example, order IDs, related messaging, or receipts)
5. Submit
Please remember that in case you need more support, you can always reach out to our Seller Support team.
Kind regards,
-Josh
Seller_XKObEuXqXLB83
Here are 4 new listings this seller is posting, same method, same fake variations.
https://www.amazon.com/dp/B0D8SKFVBN
https://www.amazon.com/dp/B0D3J5KW92
https://www.amazon.com/dp/B0D8C382KX
https://www.amazon.com/dp/B0D8T4ZTNK
Seller_XKObEuXqXLB83
Hello, @Josh_Amazon,
Firstly, thank you for taking action to remove the reported ASIN as mentioned above. However, these sellers are continuing their abusive activities with newly created ASINs for the same products. It appears they have not learned from the previous penalties and are now challenging Amazon's policies. Please review their listings and variations to prevent them from adding fake variations in the future. We have reported many times but no effective actions happen. Below is the list of new ASINs:
https://www.amazon.com/dp/B0D9R2T39M
https://www.amazon.com/dp/B0D9N5RNH3
https://www.amazon.com/dp/B0DB64Z2N6
https://www.amazon.com/dp/B0D9VDQ8H2
https://www.amazon.com/dp/B0DBZJM7LB
https://www.amazon.com/dp/B0DBLD2GGJ
https://www.amazon.com/dp/B0D8SKFVBN
https://www.amazon.com/dp/B0CSZ8PKGN
https://www.amazon.com/dp/B0D3J5986H
https://www.amazon.com/Toenail-Treatment-Patches-Appearance-Discolored/dp/B0CZ3Q7MSB
https://www.amazon.com/dp/B0D7PZ3X42
https://www.amazon.com/dp/B0D8C382KX
https://www.amazon.com/dp/B0D8SKFVBN
https://www.amazon.com/dp/B0D9R4DDYH
https://www.amazon.com/dp/B0D9QB6S47
https://www.amazon.com/dp/B0DBVFX4MY
https://www.amazon.com/dp/B0DBPSHM1Z
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