I know that "merely" 35 days isn't enough time to resolve an issue with Amazon Seller Support, but perhaps a mod can look at this and see if someone can help me.

Short Story Received IP trademark issue on April 6. ASIN was sent to the team that handles ASIN reinstatement, but we never heard back. I spoke to the catalog team tonight, but the (very nice) agent came across a roadblock and she was unable to send the case back for reinstatement.

Long Story Listed ASIN in January 2021. Sold out in July 2021. Sometime after that, a "Brand" AZZUTORK changed the brand name to "AZZUTORK". On April 6, an AM-BOT decided that AZZUTORK is not the same as the brand in the item images. Rather than trying the impossible of changing the brand name to the CORRECT brand name, I figured that it was easier to remove the brand in the images. Unfortunately, the violation remains on my account.

Examples of PDPs abused by AZZUTORK (1,278 ASINs)

AZZUTORK - DIAL

AZZUTORK - The Cococut Cult (Sold by Whole Foods)

And my Favorite AZZUTORK - Harry Potter

Gripe: Some random brand owned by someone not in the US (Guess which country) can come in and change the brand on HUNDREDS of US products with well-known brand names and then who gets the violation? Does the Brand Owner? Nope! It is some US-based seller.

Case ID 15070732071 transferred and then didn't finish reinstatement

Case ID 15076765321 closed without resolution

Case ID 15221158071 still hoping for help

Good afternoon, it has been 10 days since opening a case and we have not received a response from amazon support. Is there a way to escalate our case? The case ID is listed in the subject of this post.

Case ID 15482092181 is stuck on "transferred" status since six days.

I have talked to another seller support agent (Case ID 15514671161) regarding the original matter, he guided me that there are no restrictions on my payments or disbursements since the TRO has been lifted, but my net proceeds still show $0, despite of having enough funds for disbursement.

When I upload the tracking of a new order, the payment starts showing the correct amount under NET PROCEEDS, but after 10 15 minutes the amount again reverts to $0.

The seller support agent said there is some other issue and the payment team will have to investigate it, but the payment team never contacts back. I have to pay my vendors and shippers, I need my payment. I have already missed two disbursements because of this issue.

Case ID 15514671161

Can some moderator please escalate my case.