I have an appeal case with Case ID 16385653041, which is assigned to Seller Support. I need to provide a certificate for this case, but I haven't received a response for over 10 days. I would appreciate it if you could escalate this issue and request a prompt reply so I can resolve it by submitting the necessary documentation. Please assist me in reaching the relevant team. Thank you.

Case ID 15482092181 is stuck on "transferred" status since six days.

I have talked to another seller support agent (Case ID 15514671161) regarding the original matter, he guided me that there are no restrictions on my payments or disbursements since the TRO has been lifted, but my net proceeds still show $0, despite of having enough funds for disbursement.

When I upload the tracking of a new order, the payment starts showing the correct amount under NET PROCEEDS, but after 10 15 minutes the amount again reverts to $0.

The seller support agent said there is some other issue and the payment team will have to investigate it, but the payment team never contacts back. I have to pay my vendors and shippers, I need my payment. I have already missed two disbursements because of this issue.

Case ID 15514671161

Can some moderator please escalate my case.

Hello,

Can someone please let me know why this Case ID has not been resolved or showed any progress in resolving it.?

Case ID 17444214801