It's urgent! Consumer Button Cell Battery" Compliance request for product WITH NO BATTERIES
This is urgent, my product is about to arrive but it was misjudged as a button battery product, which has a great impact on us! Please help me! Please make this post visible to the Amazon team!
My product doesn't have any coin cell batteries. The product comes packaged with a remote control but does not contain any batteries, I tried multiple appeals and was denied, the coin cell team still claims that my product is a coin cell product and requires me to upload compliance documents, but it does not come with any batteries at all!! I've explained countless times that it didn't work, and it really drove me crazy
I checked all my listings, text, images, videos, A+, commodity attributes, and there was no mention of batteries anywhere at all !
Why is it misjudged as a button battery product? That doesn't make any sense at all!
What should I do, I need help, has anyone encountered this situation and it has been successfully resolved?
Did any friends appeal successfully? I need your help. Or if you can help me with that, customer support team. CASE ID 16561171091
0 replies
Cooper_Amazon
Good Evening @Seller_Iwqyqv01qFZv1,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
It's urgent! Consumer Button Cell Battery" Compliance request for product WITH NO BATTERIES
This is urgent, my product is about to arrive but it was misjudged as a button battery product, which has a great impact on us! Please help me! Please make this post visible to the Amazon team!
My product doesn't have any coin cell batteries. The product comes packaged with a remote control but does not contain any batteries, I tried multiple appeals and was denied, the coin cell team still claims that my product is a coin cell product and requires me to upload compliance documents, but it does not come with any batteries at all!! I've explained countless times that it didn't work, and it really drove me crazy
I checked all my listings, text, images, videos, A+, commodity attributes, and there was no mention of batteries anywhere at all !
Why is it misjudged as a button battery product? That doesn't make any sense at all!
What should I do, I need help, has anyone encountered this situation and it has been successfully resolved?
Did any friends appeal successfully? I need your help. Or if you can help me with that, customer support team. CASE ID 16561171091
It's urgent! Consumer Button Cell Battery" Compliance request for product WITH NO BATTERIES
This is urgent, my product is about to arrive but it was misjudged as a button battery product, which has a great impact on us! Please help me! Please make this post visible to the Amazon team!
My product doesn't have any coin cell batteries. The product comes packaged with a remote control but does not contain any batteries, I tried multiple appeals and was denied, the coin cell team still claims that my product is a coin cell product and requires me to upload compliance documents, but it does not come with any batteries at all!! I've explained countless times that it didn't work, and it really drove me crazy
I checked all my listings, text, images, videos, A+, commodity attributes, and there was no mention of batteries anywhere at all !
Why is it misjudged as a button battery product? That doesn't make any sense at all!
What should I do, I need help, has anyone encountered this situation and it has been successfully resolved?
Did any friends appeal successfully? I need your help. Or if you can help me with that, customer support team. CASE ID 16561171091
0 replies
0 replies
Cooper_Amazon
Good Evening @Seller_Iwqyqv01qFZv1,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_Iwqyqv01qFZv1,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_Iwqyqv01qFZv1,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
