Hello everyone,

Our balance has been held in the account for 1 week.

They have taken our account under interesting review and although we have sent all the requested documents, our funds have not been activated and are still pending. They asked us to send them within 5 days and we did that.

There is no problem with our account. Account health is at the top level.

We are in a very difficult situation right now because we are not receiving any payments and we are not receiving any answers. I request the moderators to help us with this issue and speed up the process.

Thank you.

@Seller_37l8i4vuvugjG

@Seller_pAPBCLhysbW5T

@Seller_JT2cdQLa0Oueg

@Seller_aEROSwwdnzGiU

@Seller_4GjtS9k0cnHHv

@Seller_guLNtDGZuva40

Hello,

Your Amazon.sa seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. This may take up to 90 days, but funds may be held longer. Please dispatch any open orders to avoid further impact to your account.

Hello,

I have received following mail from amazon and my account deactivated two days ago

Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Funds will be withheld for 30 days, but this period may be extended due to circumstances of your account. For more information, please review the Funds Disbursement Eligibility Policy: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6. Please ship any open orders to avoid further impact to your account.

Why is this happening?

You have a separate account T&M Stores which was enforced for violating one of our policies. As a result, you may no longer use the SHREENIMART Selling account to sell on Amazon.com.

How do I reactivate my account?

In order to reactivate this Selling account, SHREENIMART please follow the below steps:

1. You must first reactivate the account associated with T&M Stores by submitting an appeal. Please follow the instructions in the communication received for that account.

T&M Store is belongs to my brother both account are separate. our surnames are same permanent address are same but our business address are difference .SHREENIMART is belongs to me i dont have any relationship or any contract agreement with my brother" s business.I have submitted real situation with explanation letter but i have received following instruction to reactive my account

To reactivate your account, please provide evidence that you once owned the account or had account rights but no longer own it or no longer have account rights by providing supporting documentation. This includes but is not limited to sales deed, purchase agreement, business transfer agreement, or contract termination

I cant provide above requested documents because my account is separate and i am the owner of shreenimart,No any contract or any agreement/Sales deed with my brother's account TM Store.I dont have any relationship in between TM Store

Need advise to reactivate my account kindly help me to address this issue