To Amazon Team,

I have received over 10 fake negative reviews near Prime Day, with 4 of these reviews already being removed by Amazon. Those fake reviews suggest that these actions are likely from malicious competitors.

We take the below actions.

We report those fake reviews but no work.

We open a case, but no help

We send an email to community-help, but still no work.

The reason why we think those reviews are fake:

1. They are from all new Amazon accounts with all negative reviews.

2. The shopping trajectories were highly similar. Besides, billing and delivery addresses were all in Canada and Singapore outside the United States.

3. The images from the review are all from current customer reviews.

4. Some review dates are earlier than the arrival dates

5. Some accounts leave several 1-star reviews in one day.

We have recently received a large number of 1-star reviews.

After careful research and analysis, we can confirm that these buyers' reviews are completely fake!

So we wrote an email to complain to the audit team.

But so far we have not received any response from the audit team?

I can't understand why Amazon allows these fake buyer accounts to exist?

Why didn't I get any response to my complaint?

How does Amazon protect the rights of sellers?

I've received over 10 1 star reviews in the last week!

I have written to these customers in the hope of a better understanding of their problem, but all my messages have gone unanswered. (Obviously!)

I then decided to check who else these buyers had left reviews for, and what kind of reviews. And what did I find? These customers had left ONE review, ONLY for my product!!!

I then checked when these orders were placed and they were all placed on 30th and 31st December 2024. This looks like deliberate repurchases of my product to leave negative reviews, ruin my rating and mislead other buyers and Amazon itself.

So you want me to believe that so many people have bought my product and left so many negative reviews at the same time? This is ridiculous!

I know how seriously Amazon takes fake buyer accounts, this is a blatant violation of amazon policy !!!!

How does something like this even get past the review verification system????