Hi everyone,

I have been trying to create a shipping template by logging in to Seller Account > Shipping Setting > This is supposed to be an option to "Create Shipping Template". But you can see in the picture, after following all the steps, this is all I got. Where is the option to create a shipping template? Is there anything wrong with my account? FYI, I do have FBA and FBM active listings.

How can I disable first day and 2nd day shipping options on Prime template?

Is there a simple way to identify SKUs assigned to Prime shipping template? I can't find any other way to disable the 2nd day option from Prime orders except to change the shipping template for every listing. I've spent 3 days trying to fix this issue without success. Seller support doesn't have a clue about how to disable the 2nd day option. Every prime order I receive asks for 2nd day delivery and the shipping cost is killing me.