Our listings have been removed due to this issue:

"This product has been identified as potentially making false claims about fiber content, and improperly references bamboo fibers. The Textile Product Identification Act requires proper display of fiber content for all bamboo textile products. Product must display: 1) Synthetic fiber names (e.g. rayon or viscose), 2) Percentages by weight of each fiber in descending order (e.g. 60% Rayon derived from Bamboo, 40% Cotton), and 3) Import designation (e.g. Made in the U.S.A, Imported or both) For more information, please visit our seller help page: https://sellercentral.amazon.com/help/hub/reference/external/201707090?locale=en-US"

We are trying to edit our PDP to adjust for this correctly, however our listing page has been fully pulled down and there is no option to edit the page. Can someone please help us so we can get our product live, shipped from China and to AMZ customers -- @Seller_7e4TizkSOVtBf@Seller_zukQNO61PzGck @Seller_guPeMXBrBxqyU@Seller_l3eCP9f1PtJXC can one of you PLEASE help me? Case ID 15546472741

Thanks,

Abbey

ASINs:

B0D84CYTVM

B0D84GNFTN

B0D84D2NQJ

B0D827PN79

B0D82L7G54

B0D81Q8SJ8

B0D8332T46

B0D82WNYW4

B0D82LYR17

B0D84BJYM4

B0D84DXTKS

B0D84FP5GN

B0D84F93KR

B0D84FFDC2

B0D84FZ7LS

One of my listing was removed because of Copyright Piracy. Currently, there are units in FBA. I am trying to create a removal order but the fulfillable unit is zero! Is it possible to get back my inventory from Amazon?

Thanks

I have been stuck in a continuous cycle for over 10 days of deleting, waiting 24/28 hours and relisting my bamboo viscose products due to restricted products flag for the Textiles Products Act. This issue began when I followed Seller Support instructions to create a listing copy for new SKU (same ASIN) to address a 'Send to Amazon' issue requiring changing the barcode from an Amazon to a Manufacturer barcode. However, linking the new SKU to an existing ASIN immediately triggered the Textiles Products Act flag, leading to the removal of all my active listings.

Despite ensuring the accuracy of the fabric type "100% Viscose made from Bamboo", material type "Bamboo Viscose", and country of origin in my submissions, I keep encountering feed file error codes 90003836, and my listings are immediately removed. I have already opened an appeal case (ID ID 15027899761 under Account Health). My most recent case file is 15072142171 with Seller Support, and I have another case (ID 15030777161) from March 30, 2024, at 09:08:26 AM CDT that remains unanswered.

Currently the listings are all flagged again under Account Health for Restricted Products Policy Violation. Seller support stated they do not have any visibility when listings are removed and very unhelpful with this particular issue. I have submitted another Delete and will await instructions before next steps since every time i attempt to relist using the correct data in feed file the listings are immediately removed. This process doesn't this works with Restricted products without some back end support.

I need to insure the attributes that are hard coded are updated to match whats in the flat file. I am the brand owner so do I contact Brand registry to have these fields changed? I know the Appeal will never be approved (or relist) until the attributes are updated. Please look into this and let me know how to proceed.

@Seller_GEZPMc4CeQfh6 , @Seller_l7Jtck9jxnEA0