I have been selling over 2.5 Years with FBA Wholesale, Recently my account was suspended with section 3 violation due to unsuitable inventory, I have already shared the original invoices, and bank account statement, and even a confirmation letter from the supplier, but amazon support keeps on rejecting requsting further supply chain documents, which the supplier is not willing to share. i have made 8 appeal with multiple POA and shared the full details of my business but nothing has worked, any ones else faced this issue which we can do to reinstate the account

Hi!

I am in the vicious cycle. My account was suspended in Dec 2023 but I am still being charged FBA fees for the inventory "in reserve status" that CANNOT be removed or disposed because of the enforced suspension.

The account was suspended under Section 3, the appeal to reinstate was denied. The inventory that is in the reserve is not related to the product that was deemed "unsuitable..". I need to get rid of the inventory so I can close my LLC and Credit cards associated with it

Anyone has the same issue ? or have guidance on how to resolve this?

Hello everyone,

My seller account was deactivated on the 25th of January under section 3 unsuitable inventory. All required documents were submitted to Account Health. In 2 weeks, I received an email that I need to complete virtual identity and supply chain verification over a video interview. Fill out the form and selected available slots. The 1st interview was on the 29th of February, but there was a technical issue with internet from my side or interviewer's, I don't know. They asked to reschedule the interview and sent me a link to select available spots. The second interview was on the 21 of March, passed successfully without any technical issues. At the end of the interview, the interviewer asked me to send all required documents to email (provided by them email), I sent them all, but have not received any response yet. The third interview was the 2nd of April, I don't know why, because I did not received any response/result from my second interview or reschedule the interview. Yesterday, I requested a call from Amazon Account Health to ask about the status of my appeal. As I understand, they don't have any access about the status of my appeal.

Submitted documents:

- invoices from all suppliers

- current bank statement and credit statement

- business registration documents and ID

- agreement with prep center