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Urgent: Delivery Window Closing Soon – Assistance Needed for Shipment Appointment Scheduling (FBA18JZW875Y)
Hi all,
What happens if the carrier is unable to schedule the delivery appointment within the current delivery window?Will the shipment still be accepted if the appointment is made for the first available date after the window closes?Given that the shipment is already labeled for the designated warehouse, will there be any issues with processing the inventory if it arrives outside the window?
Will this cause delays in stocking the inventory, or would it result in a rejection at the warehouse?Is there any flexibility to extend the delivery window in this specific case to accommodate the scheduling of the appointment?
If not, how can we best ensure that the shipment is received and processed promptly?
What steps should the carrier or I take now to minimize any further complications?
0 replies
Christine_Amazon
Hello @Seller_8nOu56xlGNNro
Christine here from Amazon Forums.
If the carrier is unable to schedule the delivery appointment within the current delivery window, the shipment may still be accepted, but this is not guaranteed. Amazon's policies can vary depending on the specific warehouse, current inventory levels, and other operational factors.
Given that the shipment is already labeled for the designated warehouse, there shouldn't be major issues with processing the inventory if it arrives outside the window. However, it may cause some delays in processing and stocking.
While outright rejection is unlikely, there could be delays in stocking the inventory. The warehouse may prioritize shipments that arrived within their designated windows, potentially pushing your inventory further back in the queue.
It's best to contact Amazon Seller Support as soon as possible to explain the situation and request an extension is possible.
Hope you have a great day and happy holidays!
Christine.
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