Hello, I'm a new seller and a handmade seller. I craft my product by myself.

I recently got an email that my account has been deactivated and requires submission of business documents.

I have submitted my business document, personal identification document and partnership document with DHL for shipping my products.

But I keep getting negative feedback from Amazon team, please how I can resolve this issue and get my account reactivated.

Thank you.

Hello Amazon,

Now I'm feeling very bad and stressed. I need urgent help!! My account just got deactivated and I need it to be activated again!!

I've everything verified in the INFORM Consumers Act except the Tax Verification which I'm having troubles with and I already have open cases about it that are in progress that you are helping me with. Also the IRS is helping me which will take some weeks to be finished. It doesn't make any sense to deactivate my account when we are fixing the issues that I'm having. So please activate my account ASAP while the process is getting fixed.

My account recently got deactivated because of one item with the ASIN of B0013TYUIU. I had no customer complaints, my account health is 200. I bought this item at Micro Center and they don't provide invoice, only receipt. When I try to contact Amazon support, they told me they can't reactivate the account because I do not have invoices for it. The receipt shows everything including all the information that Amazon required. Does anyone have the same problem or any suggestions to have my account reactivate because I have a bunch of items in FBA right now with the balance of money there too. And is it possible for me to create a new account? after the other got deactivated?