Which Address Should I Provide

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Seller_u0VZUQNc3YnUl

Which Address Should I Provide

Hello I have used our HongKong Branch's address during the setting up my account. Our main company located in China. And I think due to it our account got deactivated. In order to solve this issue I have submitted documents all over again. Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong. Should I provide HongKong address despite it or I shoud use Chinese address? I really need help for this issue. Thank you all!!

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Tags:Account Health, Deactivated
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Atlas_Amazon

Hello @Seller_u0VZUQNc3YnUl

"Now I got notification from Amazon that they will send a post which has verification code for our Amazon Seller Account in it. But I want to receive it in China instead of HongKong"

Thank you for the information provided regarding the concerns over the address information that you are utilizing. I understand you are looking for clarification regarding the address verification you are attempting to resolve. We would recommend utilizing the address that you are physically operating the account from as that is what our team will be looking to verify.

We would advise on avoiding any kind of virtual address or other type details as this can cause concerns regarding the verification. We do encourage you to continue to refer to this thread with any future questions or updates that you have so we may provide guidance.

Best,

Atlas

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Seller_CBCZfnhh8RTmh

Definitely use the current business address! Addresses that can receive a verification code

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