Changes to Return Authorization Program for seller-fulfilled returns
Effective August 31, 2022, Amazon will automatically authorize US return requests and provide buyers with a prepaid return shipping label for items belonging to the following categories:
- Sexual wellness
- Business, industrial & scientific supplies > Professional medical supplies
- Business, industrial & scientific supplies > Professional dental supplies
Returns for the following product categories will continue to be sent for manual authorization:
- Handmade
- Amazon custom
- Certified preowned watches
- Non-physical items (for example, warranties, digital software, or digital coupons)
- Items that are non-returnable by law and dangerous goods
The policy change will only be applicable apply to returnable items. Items marked as non-returnable will not be impacted by this policy change.
For more information, go to Manage seller-fulfilled returns.
69 replies
Seller_DgbRWwbqlDhdP
We had prepaid return exemption on the vast majority of our products as they are all oversized freight items. When amazon announced the forced change to returns we found that the exemption report has been cleared. Or if it wasn’t, the report we downloaded to check the status no longer has any products listed in it. I have resubmitted the exemption list twice last week using the new set up. When I pull the report it still shows no items on the exemption list. Have you done away with the exemptions based on size and cost?
Seller_VAfg9cmArw5xy
I am not in these categories but have had auto auth for awhile. The worst thing about amazon is the communication between buyer and seller. Once the buyer requests a return, there should be a 24 hour waiting period. If he seller sends a comment to the buyer, the buyer should have to respond. I am tired of the lame excuses for returns such as wrong item shipped or the item is damaged when in fact neither is correct. If the item was defective or the wrong item was send, give me the opportunity to fix it.
Seller_Wvs1oHDUVPC6o
Returned sexual wellness item. So used…tried it and didn’t like it sexual wellness items. I mean, ewww. 
Seller_oZz2OCEMQWU8j
Sexual Wellness returns? Ok Gross. Amazon just doesn’t think.
I sell on retail at Amazon, how is it that Amazon Handmade vendors get away without same fees and returns as regular.
Seller_JIwyO1RhH5Asc
How do we opt out of your fraudulent Refund at First Scan and replacement programs?
Seller_GKXWi3hgXNfHw
Every time you guys post news don’t even need to read it. Already know 99% of the time it will be a fee increase or some other way to screw over sellers and your warehouse employees.
Changes to Return Authorization Program for seller-fulfilled returns
Effective August 31, 2022, Amazon will automatically authorize US return requests and provide buyers with a prepaid return shipping label for items belonging to the following categories:
- Sexual wellness
- Business, industrial & scientific supplies > Professional medical supplies
- Business, industrial & scientific supplies > Professional dental supplies
Returns for the following product categories will continue to be sent for manual authorization:
- Handmade
- Amazon custom
- Certified preowned watches
- Non-physical items (for example, warranties, digital software, or digital coupons)
- Items that are non-returnable by law and dangerous goods
The policy change will only be applicable apply to returnable items. Items marked as non-returnable will not be impacted by this policy change.
For more information, go to Manage seller-fulfilled returns.
Changes to Return Authorization Program for seller-fulfilled returns
Effective August 31, 2022, Amazon will automatically authorize US return requests and provide buyers with a prepaid return shipping label for items belonging to the following categories:
- Sexual wellness
- Business, industrial & scientific supplies > Professional medical supplies
- Business, industrial & scientific supplies > Professional dental supplies
Returns for the following product categories will continue to be sent for manual authorization:
- Handmade
- Amazon custom
- Certified preowned watches
- Non-physical items (for example, warranties, digital software, or digital coupons)
- Items that are non-returnable by law and dangerous goods
The policy change will only be applicable apply to returnable items. Items marked as non-returnable will not be impacted by this policy change.
For more information, go to Manage seller-fulfilled returns.
69 replies
69 replies
Seller_DgbRWwbqlDhdP
We had prepaid return exemption on the vast majority of our products as they are all oversized freight items. When amazon announced the forced change to returns we found that the exemption report has been cleared. Or if it wasn’t, the report we downloaded to check the status no longer has any products listed in it. I have resubmitted the exemption list twice last week using the new set up. When I pull the report it still shows no items on the exemption list. Have you done away with the exemptions based on size and cost?
Seller_VAfg9cmArw5xy
I am not in these categories but have had auto auth for awhile. The worst thing about amazon is the communication between buyer and seller. Once the buyer requests a return, there should be a 24 hour waiting period. If he seller sends a comment to the buyer, the buyer should have to respond. I am tired of the lame excuses for returns such as wrong item shipped or the item is damaged when in fact neither is correct. If the item was defective or the wrong item was send, give me the opportunity to fix it.
Seller_Wvs1oHDUVPC6o
Returned sexual wellness item. So used…tried it and didn’t like it sexual wellness items. I mean, ewww.
Seller_oZz2OCEMQWU8j
Sexual Wellness returns? Ok Gross. Amazon just doesn’t think.
I sell on retail at Amazon, how is it that Amazon Handmade vendors get away without same fees and returns as regular.
Seller_JIwyO1RhH5Asc
How do we opt out of your fraudulent Refund at First Scan and replacement programs?
Seller_GKXWi3hgXNfHw
Every time you guys post news don’t even need to read it. Already know 99% of the time it will be a fee increase or some other way to screw over sellers and your warehouse employees.
Seller_DgbRWwbqlDhdP
We had prepaid return exemption on the vast majority of our products as they are all oversized freight items. When amazon announced the forced change to returns we found that the exemption report has been cleared. Or if it wasn’t, the report we downloaded to check the status no longer has any products listed in it. I have resubmitted the exemption list twice last week using the new set up. When I pull the report it still shows no items on the exemption list. Have you done away with the exemptions based on size and cost?
Seller_DgbRWwbqlDhdP
We had prepaid return exemption on the vast majority of our products as they are all oversized freight items. When amazon announced the forced change to returns we found that the exemption report has been cleared. Or if it wasn’t, the report we downloaded to check the status no longer has any products listed in it. I have resubmitted the exemption list twice last week using the new set up. When I pull the report it still shows no items on the exemption list. Have you done away with the exemptions based on size and cost?
Seller_EktzaMsxp4zIJ
Amazon Warehouse is about to get weird.
Seller_VAfg9cmArw5xy
I am not in these categories but have had auto auth for awhile. The worst thing about amazon is the communication between buyer and seller. Once the buyer requests a return, there should be a 24 hour waiting period. If he seller sends a comment to the buyer, the buyer should have to respond. I am tired of the lame excuses for returns such as wrong item shipped or the item is damaged when in fact neither is correct. If the item was defective or the wrong item was send, give me the opportunity to fix it.
Seller_VAfg9cmArw5xy
I am not in these categories but have had auto auth for awhile. The worst thing about amazon is the communication between buyer and seller. Once the buyer requests a return, there should be a 24 hour waiting period. If he seller sends a comment to the buyer, the buyer should have to respond. I am tired of the lame excuses for returns such as wrong item shipped or the item is damaged when in fact neither is correct. If the item was defective or the wrong item was send, give me the opportunity to fix it.
Seller_Wvs1oHDUVPC6o
Returned sexual wellness item. So used…tried it and didn’t like it sexual wellness items. I mean, ewww.
Seller_Wvs1oHDUVPC6o
Returned sexual wellness item. So used…tried it and didn’t like it sexual wellness items. I mean, ewww.
Seller_oZz2OCEMQWU8j
Sexual Wellness returns? Ok Gross. Amazon just doesn’t think.
I sell on retail at Amazon, how is it that Amazon Handmade vendors get away without same fees and returns as regular.
Seller_oZz2OCEMQWU8j
Sexual Wellness returns? Ok Gross. Amazon just doesn’t think.
I sell on retail at Amazon, how is it that Amazon Handmade vendors get away without same fees and returns as regular.
Seller_JIwyO1RhH5Asc
How do we opt out of your fraudulent Refund at First Scan and replacement programs?
Seller_JIwyO1RhH5Asc
How do we opt out of your fraudulent Refund at First Scan and replacement programs?
Seller_GKXWi3hgXNfHw
Every time you guys post news don’t even need to read it. Already know 99% of the time it will be a fee increase or some other way to screw over sellers and your warehouse employees.
Seller_GKXWi3hgXNfHw
Every time you guys post news don’t even need to read it. Already know 99% of the time it will be a fee increase or some other way to screw over sellers and your warehouse employees.
