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Seller_9G86CQsXfyjGb

Consumer act

Amazon asking to do consumer act everything shows as verified and our account is at risk due that, asking for TAX info however its been verified !

Please admins help

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10 replies
Tags:Account Health
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10 replies
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Seller_9G86CQsXfyjGb

@Cooper_Amazonkindly advice

10
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Emet_Amazon

Hello @Seller_9G86CQsXfyjGb,

Thank you for posting your concerns with your INFORM verification process.

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Seller_9G86CQsXfyjGb
Amazon asking to do consumer act everything shows as verified and our account is at risk due that, asking for TAX info however its been verified !
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I appreciate you raising your concerns surrounding a new request to verify your Tax information. As you mentioned this is already been verified. As I know these situations cause quite a bit of stress when the account is at risk, thus I have already passed your information to the appropriate teams for further review. I will continue to monitor the situation and once I have more information I can follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

21
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Emet_Amazon

Hello @Seller_9G86CQsXfyjGb,

Thank you for following up on this.

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Seller_9G86CQsXfyjGb
So?? any updates? -??
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I wanted to follow up and advise that I have no received any updates and it would appear you have not received any communication or noticed any changed on your end. Looking further into the situation I do see that the tax ID is still pending in progress. I have reached back out to the concerned teams we have been working with to verify they are working on a resolution. Once again, when I receive and update from them I will follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
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Emet_Amazon

Hello @Seller_9G86CQsXfyjGb,

I am reaching back out as I have received an update.

I was recently advised that your account is now fully compliant with the INFORM verification process. I was also advised all remaining banners and warning of being at risk should have been removed from the account. I do recommend to continue monitoring your account, should you experience new or reoccurring INFORM issues to please follow up here with examples or screenshots so I can continue working on a resolution for you.

Emet.

30
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Seller_qgkaa9vNYZ46q

[Moderator Edit: removed off-topic commentary]

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