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WHEN WILL THE DISBURSEMENT TEAM START DOING ITS JOB?
ON NOVEMBER 15TH, I HAD A VIDEO INTERVIEW TO RELEASE MY FUNDS. IT WAS SHARED THAT THE FINAL DECISION WOULD BE NOTIFIED TO ME WITHIN 3-5 BUSINESS DAYS. EVEN IF MORE THAN 45 DAYS HAVE PASSED, THE ONLY RESPONSE I HAVE RECEIVED IS: WAIT! ISNT THIS BANDITZINESS? I HAVE BEEN WAITING FOR ABOUT 2 MONTHS, BUT WHEN IS THE DISBURSEMENT TEAM THINKING OF DOING THEIR JOB? WHICH PLATFORM SELLER COULD VICTIMIZE THIS MUCH? THERE IS NO SINGLE EXPLANATION, JUST WAIT. $14,000 MAY BE A LITTLE MONEY FOR AMAZON EMPLOYEES, BUT NOT FOR US
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Roxy_Amazon
Greetings @Seller_qb6PWjOcLSFyF,
I'm sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
In partnership with Seller Support and Account Health Support, I have confirmed that your case has been escalated for a higher level of investigation. This investigation is currently under review, so we will need to await the resolution from the review team before providing any further assistance, if necessary.
Please keep an eye on your performance notifications, emails, and case logs for any updates, and feel free to reply to this thread if you receive any updates.
The forums community and I are committed to assisting you. Feel free to share any updates so we can support you moving forward.
Wish you all the best,
-Roxy
Roxy_Amazon
Dear @Seller_qb6PWjOcLSFyF,
I hope this message finds you well. I wanted to provide you with an update regarding your issue:
We have received an answer about your case, and I'd like to inform you that our funds team is currently working on the disbursement process for you. While I cannot provide a positive outcome or an exact timeframe for resolution, please be assured that it should not take too long.
If you receive any additional information or updates on your end, please don't hesitate to let me know. I'm here to assist you throughout this process.
Thank you for your patience and understanding. We appreciate your business and are working hard to resolve this matter for you.
Best regards,
-Roxy
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