Buyer got refunded the full amount because shipment arrived late
Order was purchased on Friday's night Sept 13th at 11 PM, Saturday and Sunday post offices are closed, so I dropped off the package on Monday Sept 16th, order arrived on Sept 20th, buyer got refunded because order arrived too late? Please someone help me, I opened safe T Claim already but got denied. This was a very high value order ~$600.
Buyer got refunded the full amount because shipment arrived late
Order was purchased on Friday's night Sept 13th at 11 PM, Saturday and Sunday post offices are closed, so I dropped off the package on Monday Sept 16th, order arrived on Sept 20th, buyer got refunded because order arrived too late? Please someone help me, I opened safe T Claim already but got denied. This was a very high value order ~$600.
11 replies
Dominic_Amazon
Hi @Seller_PPww3SufKfXef,
I can see that it was delivered 3 days late than what it was needed. Can you please provide me with the Order ID?I can review internally and see if escalation is needed.
Best,
Dominic
Buyer got refunded the full amount because shipment arrived late
Order was purchased on Friday's night Sept 13th at 11 PM, Saturday and Sunday post offices are closed, so I dropped off the package on Monday Sept 16th, order arrived on Sept 20th, buyer got refunded because order arrived too late? Please someone help me, I opened safe T Claim already but got denied. This was a very high value order ~$600.
Buyer got refunded the full amount because shipment arrived late
Order was purchased on Friday's night Sept 13th at 11 PM, Saturday and Sunday post offices are closed, so I dropped off the package on Monday Sept 16th, order arrived on Sept 20th, buyer got refunded because order arrived too late? Please someone help me, I opened safe T Claim already but got denied. This was a very high value order ~$600.
Buyer got refunded the full amount because shipment arrived late
Order was purchased on Friday's night Sept 13th at 11 PM, Saturday and Sunday post offices are closed, so I dropped off the package on Monday Sept 16th, order arrived on Sept 20th, buyer got refunded because order arrived too late? Please someone help me, I opened safe T Claim already but got denied. This was a very high value order ~$600.
11 replies
11 replies
Dominic_Amazon
Hi @Seller_PPww3SufKfXef,
I can see that it was delivered 3 days late than what it was needed. Can you please provide me with the Order ID?I can review internally and see if escalation is needed.
Best,
Dominic
Dominic_Amazon
Hi @Seller_PPww3SufKfXef,
I can see that it was delivered 3 days late than what it was needed. Can you please provide me with the Order ID?I can review internally and see if escalation is needed.
Best,
Dominic
Dominic_Amazon
Hi @Seller_PPww3SufKfXef,
I can see that it was delivered 3 days late than what it was needed. Can you please provide me with the Order ID?I can review internally and see if escalation is needed.
Best,
Dominic
