Hello,

We are selling Amazon Renewed products on Amazon. These are the products that we buy used and then Renew it in our warehouse. We are actually selling computers. Recently, we have received an inaccurate pricing information violation. Amazon is actually telling us that you are selling this product for cheap. Also, we haven't created our own listings. We check the products in our warehouse and then find that product listing and hop on it.

Now my questions are,

1) We have submitted invoices, what else Amazon need? If we are selling used HP computers, we can't get an authorization letter from HP. That is impossible.

2) Our prices are same as others, why do we get this violation and our offer is removed from the listing and not the other seller offer? Some sellers are even selling cheap than us.

3) Is there any low price threshold set on a listing and sellers are not suppose to go below that? If yes, how can I check it?

Once again, I would like to mention that these are Renewed products and not brand new. These are just used products and there shouldn't be any issues like these while selling on Amazon.

Thank you.

Hello Fellow Sellers,

I recently faced an issue where my Seller Fulfilled Account was deactivated due to an "Inaccurate Pricing Information" violation, and I’m trying to understand how this differs from Amazon's Fair Marketplace Pricing Policy.

Here’s what happened:

I received violations for "Inaccurate Pricing Information" on my listings.

Most of these listings had never been sold—they were just listed.

Other sellers were offering the same products at the same price, yet I was the only one flagged.

Unlike Fair Marketplace Pricing Policy violations (which usually relate to price gouging or unfair pricing practices), this Inaccurate Pricing violation appears to be targeting price mismatches or discrepancies in Amazon’s system.

Amazon requested invoices, supplier authorization, and transaction proof—I provided everything, but my appeal was still rejected.

My Questions:

🔹 What exactly is the difference between "Inaccurate Pricing Information" and "Fair Marketplace Pricing Policy"?

🔹 Why are some sellers flagged while others remain active at the same price?

🔹 Has anyone successfully appealed an "Inaccurate Pricing Information" violation? If so, how?

🔹 Is this a new enforcement trend that sellers should be aware of?

If anyone has insights or has dealt with this before, your help would be greatly appreciated!

Thanks in advance.

My product link has been reported for copyright infringement and removed, but I do not know the complainant's information. and The specific reason for the infringement is the form of images or text？and I have not received any performance notifications or email . Amazon has not responded yet. Unable to respond to appeals. Unable to solve.