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Missing Items from Inbound-over 22 days no reply
Missing Items from Inbound
Amazon hasn't replied for more than 22 days
9 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_TZDM4ybRsyBCv
Did you find out about the missing items by checking the "Contents" tab of your shipment? Just making sure we're on the same page.
Have you checked your Reimbursements report yet? Sometimes Amazon automatically reimburses for lost inventory, and it might have happened without you noticing. Here's a help page that explains more about those reports: https://sellercentral.amazon.com/help/hub/reference/G200732720
If you haven't been reimbursed, you can file a claim. You have up to 9 months from the delivery date to do this. You can find more details about the FBA inventory reimbursement policy here: https://sellercentral.amazon.com/help/hub/reference/GEYPWTSQRTXXXMVB
If you share your case ID here, a forum moderator might be able to help speed things up for you.
Hope this helps!
Take care, Michael
TaylorR_Amazon
Hello @Seller_TZDM4ybRsyBCv, I see that these units were added to your inventory on 01/28/2025. Do you see this on your end?
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