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Bullet point update (B0CPQ4MR4W)
Dear Support Team,
I hope this message finds you well.
I would like to bring to your attention an issue I am facing regarding the bullet points for my product. I recently updated the bullet points in the backend and removed the words "(that glows in the dark.)". However, even after 72 hours, these changes are still reflecting on the front end, despite being correctly updated in the backend.
Could you kindly assist me in understanding why these updates have not yet been applied to the front end? Your guidance and support in resolving this matter would be greatly appreciated.
Looking forward to your response.
2 replies
Seller_z3XfkorVSmnEY
Dear Seller....this is not Amazon .....this is a forum for sellers. You'll need to create a case and ask Amazon directly.
Manny_Amazon
Hello @Seller_BGTIwudDU2ZWL,
Thanks for making your request. I've reviewed the details and see you have case 17122251111 currently open with Seller Support who is working on responding there. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
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