Notebooks/Journal listed Misclassified as "Books" on Amazon
Our product is a high-quality leather journal designed for personal and professional use. It is not a book, but rather a journal/notebook intended for writing, sketching, and note-taking. Our notebook/journals is being incorrectly listed and displayed as an author-published book on Amazon's search page.
Despite removing and changing many words, Amazon's algorithm still lists my notebooks/journals as "books." If anyone has suggestions to resolve this issue, I would greatly appreciate it.
Thank you in advance.
0 replies
Seller_LImVvUWeyiCfQ
There are a couple of recent threads with your same issue and at least one poster was able to get a positive resolution.
Help please - Journal/Notebook listed under BOOKS
Looks like you'll need to open a case with Seller Support and post the case ID in your thread. Hopefully a Community Manager will come by to offer assistance.
Glenn_Amazon
Hi there @Seller_v0IEnLkpWDnUt,
The most common way to change the category for a product is to use the Self Service Tool but if this doesn't resolve your issue, as recommended by @Seller_LImVvUWeyiCfQ you can provide your most recent Seller Support case and I can investigate to see what escalation options exist. Thank you for your understanding.
-Glenn
