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Read onlyI am facing an issue with a new product listing I created. On May 6th, I updated the product information and uploaded images for the ASIN. However, three days later, the detail page was deleted.
I contacted Seller Support, and their response was that the ASIN was removed due to a violation of the ASIN creation policy. I have reviewed the policy and found that I did not violate any of the rules.
Can anyone tell me why my listing was deleted without a specific reason and which policy it allegedly violated? This situation is very frustrating, and I am hoping Amazon can investigate this issue thoroughly.
Case ID: 15380625331
If I have violated any policy, please provide the specific reason. If not, please help me restore my product detail page.
@Glenn_Amazon @Dominic_Amazon @Troy_Amazon @Alice_Amazon @Tom_Amazon @Jim_Amazon @Dougal_Amazon @Stevie_Amazon
Amazon NEVER tells you what you did wrong. You have to study the listing creation policy and to find out yourself.
At least you know that the mistake is somewhere in these new elements. Maybe the main picture? No white background? text in the main picture?
In such cases the best solution is to tak a NEW UPC from GS1 and to create a new listing, of course with changes. Wait 10 days and look if the system takes it down or not.
Hello @Seller_qhavJohSPWJJT,
Your ASIN was removed for potential policy violations according the the Fix Your Products Page. From the information shared with you on CASE ID 15380625331, you need to create a new ASIN. Please visit the Add a Product tool to get started.
Please let me know if you have any questions regarding the information provided above or you may reach out to Selling Partner Support at any time for assistance.
Thanks for your understanding,
- Manny