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Read onlyI recently had a string of IP violations appear out of nowhere. I addressed each one by submitting the required documentation, and Amazon has since removed all of the violations.
However, despite everything being cleared, my account health still shows a critical status.
If the violations have been removed, shouldn’t the critical hit to account health also be lifted? Or is there a delay or separate process involved?
Any insight or advice would be greatly appreciated.
Thanks!
Dear @Seller_9U8MMSzm8FLgU,
Thank you for reaching out about your account health status. We understand how concerning it can be to see a critical status, especially after successfully addressing the IP violations.
To provide you with the most accurate and tailored guidance, we need a bit more information about your specific situation.
Could you please provide the following details?
This additional information will help us better understand and identify any potential discrepancies between the resolution of the violations and the current account health status.
For more information, please visit the page Intellectual Property Policy for Sellers.
Thank you for utilizing the Seller Forums to seek clarity on this matter. If you need any further clarification or have additional questions after providing this information, please don't hesitate to ask.
Best,
-Roxy