negative balance
Hi,
I had negative balance and had been paid but never dudected from my credit, so the account still deactivated. Do you know how long does it take to the account to be reactivated?
Thank you
4 replies
Seller_kIukTwdhvntAp
Was a balance due the ONLY reason the account was suspended? If it hasn't been charged to your CC then it isn't paid!
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Atlas_Amazon
Hello @Seller_9327LP5wcz9La
Thank you for the information provided regarding the situation with the account. I understand that you attempted to repay the balance, but the payment was rejected. As suggested by @Seller_kIukTwdhvntAp, are you able to update the information for the card to make the payment?
Once the payment has been repaid, you should be able to submit a request to resolve the issues on the account. If there are any outstanding issues, you may need to resolve those prior to a full resolution for the account.
Please continue to refer to this thread with any future questions or updates regarding this situation.
Best,
Atlas
