I recently updated my business information because I have now registered an LLC. And the status has been showing "verification in progress" for ages now. It has been over a month since I updated it; it should not take this long for a simple verification. Because of this, I have $3000 stuck in seller wallet displaying the following message:
"Seller Wallet unable to receive funds from Seller Central and certain Wallet accounts are unable to disburse. Your account is currently under review. As a result, proceeds from your sales are unable to be transferred into Seller Wallet, and you are temporarily unable to make transfers or payments. If you recently made any updates to your business or primary contact information in Seller Central, you will be required to provide additional information. To regain full access to your Seller Wallet account, update the information here."
When I click the hyperlink on "here" it brings me back to the business information page where my verification is still pending. Since I can not access the funds in seller wallet, I tried to change my default deposit method from seller wallet to my new business bank account. I provided the right documents for verification and it was successfully verified for mexico, canada, and brazil. But it didn't seem to work for USA. So now, the bank account for my default deposit method for USA is also pending. Now I have a total of $7000 stuck in seller central. I need these funds to make payments and have reached out to support multiple times but cannot seem to get any help, much less a proper response.