Product marked inactive
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Seller_tF0FfmeD0Hjvp

Product marked inactive

Hello Friends,

I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?

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Emet_Amazon

Hello @Seller_tF0FfmeD0Hjvp,

Thank you for posting your concerns with product compliance.

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Seller_tF0FfmeD0Hjvp
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
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As mentioned you're encountering an inactive listing due to a compliance requirement but are unaware of the required information as you have no requests for the ASIN. I do want to confirm that you have reviewed the compliance request page found in the bottom right of the account health page.

So I can look further into the situation, I would ask that you post your ASIN, any related case ID's you have for this, and if you received any notifications or communication on this post a screenshot of these notices. Due to my limited visibility into the account this information will aid in researching the situation further.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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