Product marked inactive
Hello Friends,
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
Product marked inactive
Hello Friends,
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
0 replies
Emet_Amazon
Hello @Seller_tF0FfmeD0Hjvp,
Thank you for posting your concerns with product compliance.
As mentioned you're encountering an inactive listing due to a compliance requirement but are unaware of the required information as you have no requests for the ASIN. I do want to confirm that you have reviewed the compliance request page found in the bottom right of the account health page.
So I can look further into the situation, I would ask that you post your ASIN, any related case ID's you have for this, and if you received any notifications or communication on this post a screenshot of these notices. Due to my limited visibility into the account this information will aid in researching the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Product marked inactive
Hello Friends,
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
Product marked inactive
Hello Friends,
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
Product marked inactive
Hello Friends,
I have tried uploaded a product and it keeps getting marked as inactive due to product compliance. However, when I click on it to see what the violation is, it says I do not have any product policy violations. Can anyone offer any insight to this?
0 replies
0 replies
Emet_Amazon
Hello @Seller_tF0FfmeD0Hjvp,
Thank you for posting your concerns with product compliance.
As mentioned you're encountering an inactive listing due to a compliance requirement but are unaware of the required information as you have no requests for the ASIN. I do want to confirm that you have reviewed the compliance request page found in the bottom right of the account health page.
So I can look further into the situation, I would ask that you post your ASIN, any related case ID's you have for this, and if you received any notifications or communication on this post a screenshot of these notices. Due to my limited visibility into the account this information will aid in researching the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_tF0FfmeD0Hjvp,
Thank you for posting your concerns with product compliance.
As mentioned you're encountering an inactive listing due to a compliance requirement but are unaware of the required information as you have no requests for the ASIN. I do want to confirm that you have reviewed the compliance request page found in the bottom right of the account health page.
So I can look further into the situation, I would ask that you post your ASIN, any related case ID's you have for this, and if you received any notifications or communication on this post a screenshot of these notices. Due to my limited visibility into the account this information will aid in researching the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_tF0FfmeD0Hjvp,
Thank you for posting your concerns with product compliance.
As mentioned you're encountering an inactive listing due to a compliance requirement but are unaware of the required information as you have no requests for the ASIN. I do want to confirm that you have reviewed the compliance request page found in the bottom right of the account health page.
So I can look further into the situation, I would ask that you post your ASIN, any related case ID's you have for this, and if you received any notifications or communication on this post a screenshot of these notices. Due to my limited visibility into the account this information will aid in researching the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
