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Required commercial insurance
I just received an e-mail from Amazon stating we need commercial insurance.
Hello,
According to our records, we have not received details of your commercial insurance policy after multiple email follow ups. The Amazon Services Business Solutions Agreement requires that once you reach $10,000 in gross proceeds in any month, or if requested by Amazon, you secure commercial liability insurance. We ask that you submit proof of insurance for the products you sell on Amazon.com in the next 30 days.
This is my 1st message I got although it states after multiple attempts. My question is one of the other sellers stated we can purchase through Marsh a trusted broker for Amazon. Only problem is our category is not listed and it requires we use one of the ones in the list. We sell Vinyl LP's. Any help from someone at Amazon would be appreciated.
9 replies
Seller_kIukTwdhvntAp
"Only problem is our category is not listed and it requires we use one of the ones in the list."
Are you saying that Amazon requires you to use one of the companies on their lists, OR are you saying that Marsh is requiring you to fit one of their categories?
I went through my home/car insurance carrier which is Allstate.
My agent told me they don't do the commercial liability I needed BUT they work with other companies that do issue it and I got it through a subsidiary of The Hartford.
Ask your normal insurer what they can do and if they simply say they can't help find a NEW and better insurance agent since your current one is useless. Added note-- I sold life and health insurance for over 25 years and would have NEVER treated one of my clients that shoddily.
Seller_GKXWi3hgXNfHw
Call Marsh or a local insurance broker in your area. Websites suck for trying to figure it all out as they just give the basics on there. Call them and give them AZ's requirements and they'll get you a policy that falls within their parameters. It's not that expensive.
Seller_8UYHnTIxJNqVK
Use Next Insurance, They are also a partner of Amazon and it is a super easy process its what I had to do as well. I pay maybe $56 monthly for Commerical Liability Insurance and was accepted through Amazon.
Seller_QxGdFbMQybcMX
I had a hell of a time getting my home/auto carrier to write the correct things in the correct boxes on the Certificate of Insurance to make Amazon happy. (Click the link to upload the COI in your seller account to get a mock up that tells you what Amazon wants your COI to look like).
After like 2 weeks of back and forth with that home/auto carrier, I ditched them and called Hartford. Told Hartford I sell on Amazon and the guy said, "Yeah, we sell those policies all the time. We know exactly what they want."
Within 15 minutes I had purchased the correct policy, with all the correct wording in all the right boxes, and the guy emailed me the COI, which I uploaded to my seller account while I was still on the phone with him. And now I can login to the Hartford website whenever I want and grab a COI, for whatever reason I need, and have it in hand in less than 5 minutes. I definitely recommend Hartford, the policy costs me like $600/yr.
After I hung up with Hartford my first thought was, "Wow, I wish Seller Support were that easy to work with." Knowledgeable, efficient, effective, problem solvers who want me as a happy client because they want my money.
If only Seller Support wanted to have me as a happy client (seller), because the easier it is to run my business on their platform, the more s#!t I'll sell there, the more money they'll make off my seller fees, and the happier and more successful (rich) we will both be. If only ...
Yet, when we have listing/shipping/delivery/receiving/checking in/warehousing/bad or scam buyer issues, Seller Support sends us in a square, spanning days or weeks or months of addressing our problem by, 1) assuring us they understand the problem and will help solve it, 2) asking us for more information/clarification about the problem before they can do anything, 3) telling us they can't or won't solve the problem (even though the problem exists on their end and we can do nothing on our end to solve it, that's why we contacted them), and 4) closing the case even though the problem isn't solved.
Seller_LTNvvFJ2jqJOv
Yes trusted through Amazon, I used NEXT
Seller_m39w6sayRHsJp
Its a good thing to have, Next is good, we use AP Intego, they know how to write a commercial liability policy with Amazon named on the policy specific to the Amazon requirements - upload the policy document. Probably $100 month based on what you do. Sucks but is what it is
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